Value City Furniture

Purchased a bedroom suite in January, 2012 and the drawers on the armoire did not open and close correctly so we contacted VCF service to come out and fix them. The repairman had ...

My wife and I purchased a living room set from Value City (Countryside) and had it delivered two weeks ago. During the delivery, the movers knocked down a light fixture in our hall...

We bought a new house and few months back we were shopping for new furnitures for our new house. We went to Value City in North Olmsted, OH to buy dinning table and the Bed in Janu...

Monday vcf called said furniture would be in on friday, went to pick up paid the balance went to dock they did not have the furniture. The lady at dock said they called several tim...

We purchased a couch and love seat in 2005 it was the wrong color and the padding in the arms wore out. I went to the store several time only to be told the warrainty I paid for di...

We were ripped off. We signed the contract and paid in full for a set of power reclining sofas. A day later we were contacted by the sales person saying the price was only for manu...

ALL, I will be moving into a new house April 1st, and i have an entire house to furnish. I went into the store and found the perfect fluffy sectional that i had to ...

I absolutely hate this company after the bad experience that my husband and I just had. I am going to tell everyone that I know to never purchase furniture from this company again...

Whenever purchasing a sectional from Value City in 2009, a deciding factor was the warranty. The sales people will always tell you their furniture is the same quality as the more p...

I bought furniture from here a few weeks ago for my new house which I love, but the customer service in White Marsh, Maryland is HORRIBLE. Will not buy from here ever again. I neve...

Number 1. the delivery sucks. I had a time of 1pm-4pm. They arrived at 6pm. I called @4:15 to ask what happened and I was told that they are running late. At 5pm, they still weren&...

The Justice QUeen sleeper couch mattress....couch is good.But the mattress is the worse mattress that They could be ...you feel every piece of the metal...that isnt a mattress...co...

In December my son tore his couch and he had purchase the fabric protection the guy came to the house and said he be back the following week to fix it well he happen to have a flat...

We are having a problem with our couch pilling. VCF told us to call our warranty company. We had purchased fabric protection so we called. Warranty company told us that pilling ...

We purchased a couchin January of 2011 that was not stucturally sound. After posting on this blog, VCF finally agreed to let us re-select a new couch. We paid more and upgraded t...

Purchased a Broyhill couch at Value City Furn. which was so poorly constructed. Pillows were 2 inches apart on back of sofa which were att'd. & couldn't adjust. Ripples in ...

We bought a Simmons Beautyrest mattress from the Value city store at North lake in Chicago. The mattress started to sag within 1 year but we waited for a while before we reported i...

I didn't have a computer in 2003, if i had , i would have uniformed anyone who would listen , do not shop vcf,i purchase a 3piece furniture set, it was call synergy, a few week lat...

I HATE VCF EVERYTIME I SHOP THERE I HAVE A PROBLEM EITHER WITH MANAGEMENT OR WITH PRODUCTS OR WITH DELIVERY, I BOUGHT A SLEEP BED IN OCT 2011 NOW THE BED IS FALLING OUT OF THE BOTT...

Went to pick up my order from Value City yesterday. The floor model I purchadised was sold. Then the store Mgnt tried to pass of a damaged furnitue that was missing pieces. To add ...

It is not the mattress I purchased at VCF. Brad Yound sold us a new mattress with a ten year warranty. I received neither one. Day one , mattress was dirty with soil with an indent...

We bought a couch last March, and since the summer been having problems with the right leg rest. The metal bar is worn! From who knows what, it should not be worn from norma...

Bought furniture several times from value city always had a couple problems along the way,but cant afford to go elseware,so upon delivery of the new sofa sleeper which i needed to ...

My Husband and I ordered a $2500 sectional from Value City Furniture in Lakewood back in 10/2011. We were informed that it would take 6-8 weeks to come in since it was a custom ord...

Vcf manager would not replace dinnette chairs that were assembled wrong according to vcf service rep. After waiting 30 day I ask for new chair and was told no.I was told it could t...

About 3 years ago we purchased a living room set. However we did not purchase the no worry service agreement (why would we need this the furniture is very high quality) on Friday 1...

Purchased dinette set and coffee tables set in Bayonne New Jersey. VCF rep talked me into an extended warranty on the furniture purchased. (Never purchase a warranty it is a scam i...

We went into the Columbus area VCF and purchased a couch and a loveseat. Within one month, the arms were shedding, piling .. a mess. We were talked into the extended warranty and...

In October of 2009 we purchased a leather sofa and two recliner group. We also were sold on a Fabric Protection package for $99.99 and an extended warranty protection plan for $12...

My family and I purchased furniture from VCF for a house. Not only did they not provide us with all the furniture we had ordered upon pickup, but some of the furniture was damaged ...