1.7
  • Sales people1 votes
  • Selection1 votes
  • Sales Manager1 votes
  • Quality of furniture2 votes
  • Rude customer service2 votes
  • Quality of product1 votes
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  • Jan 25
  • Furniture and Decor
  • Buchanan, Michigan
  • Leather Sectional
  • 25
  • REVIEW RATING 3/5

I purchased a beautiful 5 piece "leather" sectional from there about 3 years ago. I had saved up for a long time and paid about $2500 cash for it. When it was delivered the delivery guy hit one of the sections on the truck and put a 6 inch scratch in the back of one of the sections. His response was "well, at least its on the back". After about a week (of barely any use) the seams started... Read more

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I am not alone in being so disgusted with the gagging commercial. It is getting attention, but not the kind you want. Everyone I know mutes it or turns it off and will not shop at VCF because of it. Add comment

  • Jan 22
  • Furniture and Decor
  • Edison, New Jersey
  • Couch
  • 11
  • REVIEW RATING 3/5

I bought couch 1 yr and half ago.bought warranty..the salesman lied to me saying they will cover unless we damaged..it is ripped at all 4 seams couch and loveseat..sent pics they say rip..rip or not it is at seams.I will never ever buy from there again, it was the 1st and last time. LIARS I told them to come to house and look..NOPE wont do.The only power I have is to let everyone know that their... Read more

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  • Jan 18
  • Furniture and Decor
  • Commercials
  • 3
  • 3
  • 28
  • REVIEW RATING 4/5

Value City Furniture's current commercial of people gagging because their coffee table is old and their tacky new sofas from Value City are new is in terribly poor taste. I know their furniture sucks, but do their commercials have to match the quality of their furniture? What agency convinced them that this ad would be a good idea? I would hope that the leadership at Value City furniture would be... Read more

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  • Jan 15
  • Furniture and Decor
  • Woodbury, New Jersey
  • Commercials
  • 4
  • 4
  • 21
  • REVIEW RATING 4/5

Please tell your corporate people to remove the disgusting "gagging" add from TV. I wouldn't shop in your stores BECAUSE of it. It always seems to be on at dinner time which makes it even more sickening. Read more

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  • Jan 14
  • Furniture and Decor
  • Columbus, Ohio
  • Loveseat
  • 17
  • REVIEW RATING 4/5

We bought a sofa and loveseat on Nov. 25th, we were told the loveseat was on backorder until Jan. 6th. The 6th came still ob backorder till the 15th. keeping our fingers crossed that it comes!!! But the delivery times suck! We ordered a mattress and box springs a couple of weeks later. We ask to have delivery after 12 noon. Came at 9 am! Have ask on several occasions that the sofa and... Read more

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I have not purchased any furniture from this store and after seeing their commercials NEVER will! The disgusting gagging and annoying female in the chaise commercials are enough to keep me far away from this business! Add comment

Have never visited this company but the current commercial is the most disgusting i have ever seen. I actually mute the tv when it comes on. Noone wants to watch people wretch!! Add comment

Worse management and took to long for deliver. Supposed to get my furniture today but I have to wait 2 more week!!! , Never do business with Value city anymore. Add comment

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