Value City Furniture

We bought a couch last March, and since the summer been having problems with the right leg rest. The metal bar is worn! From who knows what, it should not be worn from norma...

Bought furniture several times from value city always had a couple problems along the way,but cant afford to go elseware,so upon delivery of the new sofa sleeper which i needed to ...

My Husband and I ordered a $2500 sectional from Value City Furniture in Lakewood back in 10/2011. We were informed that it would take 6-8 weeks to come in since it was a custom ord...

Vcf manager would not replace dinnette chairs that were assembled wrong according to vcf service rep. After waiting 30 day I ask for new chair and was told no.I was told it could t...

About 3 years ago we purchased a living room set. However we did not purchase the no worry service agreement (why would we need this the furniture is very high quality) on Friday 1...

Purchased dinette set and coffee tables set in Bayonne New Jersey. VCF rep talked me into an extended warranty on the furniture purchased. (Never purchase a warranty it is a scam i...

We went into the Columbus area VCF and purchased a couch and a loveseat. Within one month, the arms were shedding, piling .. a mess. We were talked into the extended warranty and...

In October of 2009 we purchased a leather sofa and two recliner group. We also were sold on a Fabric Protection package for $99.99 and an extended warranty protection plan for $12...

My family and I purchased furniture from VCF for a house. Not only did they not provide us with all the furniture we had ordered upon pickup, but some of the furniture was damaged ...

There was a purchase made from one of your locations, and the stuffing is coming out ! this was only purchased 8 months ago.When i phoned the store your manager kept me on ho...

I have purchased thousands of dollars worth of furniture from this company. I also always purchased the warranty. Never had a problem getting repairs until this year. I have spo...

Well i purchased 2500 dollar sectional for my wife as a x-mas gift, went to pick up the item one missing dont know why spoke to the supervisor has no sympathy what so ever glad to ...

I called in to see if I had all the pieces for the odd shape legs on sofa since I did not receive instructions with sofa. superviser was rude and place me on hold for five or more...

Purchased $400.00 bed.Absolute made in China garbage.Rails came from factory missing screws and those that were attached were too short.Would have never supported the weight of mat...

Order placed Sept 2011 - comes in 3 deliveries (or so they say...)1st delivery (Aug) - Perfect and as planned - odd right?2nd delivery (Nov) - sorry lets try to resched...

on Oct. 3 2011 i noticed that a chair that i purchased from vcf one of two matching chairs appeared to be peeling which i never saw leather peel like this so i contacted the store...

on Oct. 3 2011 i noticed that a chair that i purchased from vcf one of two matching chairs appeared to be peeling which i never saw leather peel like this so i contacted the store...

Purchased a leather sofa and chair from store. I notice pillows on sofa where not even and chair cushion was sinking in the middle. Called store they picked up items for repair i...

I PURCHASED A LIVING ROOM SET AND A PLATFORM BED AND PAID CASH FOR IT. I HAD TO WAIT 1 EXTRA WEEK FOR THE BED, AND WHEN THE BED ARRIVED IT WAS NOT AS SEEN ON THE FLOOR. I CALLED T...

In March I bought my daughter a bed at Value City Furniture. The salesman suggested that I use their 12-month, no-interest payment plan. I did. It was with World Financial Network ...

My mother and i just shopped at value city furniture she spent over $1200 dollars and your company is charging her almost $120 to deliver, this is just wrong at least offer free de...

I purchased a reclining couch from Value City in North Olmsted Ohio that lasted only one month after warranty. I've been waiting months for a back order part for the recliner. ...

We bought a Simmons Beautyrest Exceptionale mattress for $1700.00 and was told that it was the best mattress in the store. We also purchased the stain guard and was told the mattr...

We purchased furniture from VCF in 2003, great quality! We were ready for a change so we gave that furniture to friends. We should have had it re-upholstered. We decided to retu...

I dont know even where to begin with VCF. They are horrible! My husand who is stationed in Afghanistan purchased a 3 piece sectional for me for our anniversary sincehe couldnt make...

I bought a couch and love seat from Value City in Fairview Heights. I bought the warranty that went with it. Of course, the warranty covered everything BUT ripping at the seams.. T...

I just bought a 3 piece furniture set from VCF. A couch , loveseat and recliner. When I purchased this I was told it would be available for pick up today at 10 a.m. Well needless ...

Pissed does not even describe our feelings about Value City Furniture. We ordered a bed for our daughter in June 2011. Long story short...as of August 2011 after an initial deliv...

I bought Living room+dinning room+bedroom furniture worth $2200 from value city beavercreek on 6th August, 2011. Paid the whole money at the time of purchase and was promised the d...

We purchased a couch and recliner from Value City Furniture and have had nothing but problems with it ever since. Now I am being told that it will take 3 months for them to get th...