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This past Spring we received amazing new on the Closing for our New home and furniture shopping was to follow. We looked forward to having an entire year to shop and order the furniture that would be the perfect match to our new home. We decided to visit Value City and...
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#1146783
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I’m trying to watch normal television programming and when your commercial comes on I have to race to the remote to turn down the volume to keep from blowing my speakers. This is rude, disrespectful and inconsiderate! Your product is no more important than anything...
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#1144580
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when you order from value city furniture always come damaged.The delivery person took pictures in my house without asking , i said that's rude, disrespectful .I felt violated after he took pictures in my home ,I said you can only take pictures of the damage pieces...
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1.8
#1142974
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Value City Furniture - Waiting in line for 30 minutes

Value City Furniture
#1040931
1.0
Details
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
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Value City Furniture Sofa Review

Value City Furniture
#1016156
1.5
Details
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Short Review on February 23, 2017

Value City Furniture
#1012655
1.5
Details
I was told i would get my *** back today so i took off work now it next week...
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Value City Furniture Delivery Service Review

Value City Furniture
#1007934
1.0
Details
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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One of the worst customer service experiences I've ever had. Mr order was originally supposed to come on 11/24. ItThey were so kind to inform us a day before that they had an "IT Glitch" in the system and they don't have our parts. The general manager gave us 200...
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#1139208
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I purchased bed, mattress, box springs a couple of weeks ago. When I set up delivery they told me they only delivered to my area once a week. I told them I needed morning delivery before 11:30 Am, as I work second shift and have about a 50 mile commute. I was told GPS...
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#1138616
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Less than a year of purchasing my sectional couch the seating/cushioning was no longer level. It became like a hump. I called the store and the only option i was given was to send someone out to look at it, then scheduled for pick up for that one piece of the sectional...
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1.0
#1133194
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Value City Furniture - Flaking Sofa
Value City Furniture - Flaking Sofa
Value City Furniture - Flaking Sofa
Value City Furniture - Flaking Sofa
My 93 year old Mother purchased a red sofa from value city on 11/2013. The red coating began flaking off approximatley 2+ year later and progressively got worse. I read some articles online and appears this flaking happened frequently with some of their products. I...
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1.0
#1119901
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I purchased furniture from Glen Burnie. I was promised from the warehouse a specific date for delivery they showed up with partial pieces of my sectional. I was then promised another date still no furniture. It does no good to speak with anyone including corporate...
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1.0
#1119063
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We purchased a gray Oasis sectional which ripped on the fabric as well as the seams numerous times in just the first few weeks of owning it. They would have replaced it, but it would have taken months and if the fabric was that cheaply made, why would we even another...
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1.2
I didn't like
  • Rude customer service
  • Manager chris
  • Quality of furniture
#1116788
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Heed the warnings, this might be low priced furniture and you think it looks amazing, but their quality is as cheap as it can get. I bought $3500 worth of furniture from them, living room, dining room, and bedroom sets. All my money went down the drain. Within a year...
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1.0
I didn't like
  • Non support of product
  • Repair company
  • Quality of furniture
#1111800
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