filters
state:
Show
city:
Show
category:
Show
product:
Show
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
I purchased a storage bed & chest 4/12/17. Cost $1120. Was told bed would come 5/19 & chest on 6/13. I asked that both come on 6/13. Because I would be out of town on 5/19. The salesman said no problem. I received a call on 6/9, from delivery people, that I will only...
Read more
1.6
Product
I liked
  • Showroom display
I didn't like
  • Delivery scheduling
#1063326
Reply to reviews
Bought a patio set from their on line sales. The sale was confirmed, credit card charged, delivary date given, and tracking number given. THEN, they call me and tell me the set actually cost a lot more and if I don't pay the higher price they will cancel the order! I...
Read more
Anonymous
Anonymous

DO NOT BUY FROM TIS COMPANY!!! I puchased the same set on their on line store! It was a nightmare! Arguing on the phone! They cancelled my order also! I was NOT going...

Anonymous
Anonymous

Total SCAM RIP OFF!!! Cancelled my order ALSO! They wanted $2,000.00 more. Honor your sales and prices for Gods sake! How is that possible for a store to do that! It ...

1.0
I didn't like
  • Customer abuse
#1059152
Reply to reviews
I like the furniture at Value City but there is no customer service for example when its time to have the furniture delivered they cannot give you any type of time window to work with so basically you have to take the day off work to wait for a furniture delivery which...
Read more
I liked
  • Selection
  • Showroom display
  • Sales rep
I didn't like
  • Delivery policy
#1057805
Reply to reviews

Value City Furniture - Waiting in line for 30 minutes

Value City Furniture
#1040931
1.0
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
Comment Be the first to start a discussion
Show

Value City Furniture Sofa Review

Value City Furniture
#1016156
1.5
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
Comment Be the first to start a discussion
Show

Short Review for February 23, 2017

Value City Furniture
#1012655
1.5
I was told i would get my *** back today so i took off work now it next week...
Comment Be the first to start a discussion
Show

Value City Furniture Delivery Service Review

Value City Furniture
#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
Comment Be the first to start a discussion
Show
I bought two recliners off of value city furniture in Evansville Indiana about a year or two ago and now the material is coming off makes the recliners look very bad and I've had to repair one of the recliners myself and the other one is in need of repair now to I...
Read more
Product
#1056162
Reply to reviews
On June 6 at 4: 30 pm I re entered your Newport News location. I went to the customer sevice counter and waited fir someone who could answer my question. At this time of day there are usually two or more people to assist, but today there was one. The onter two...
Read more
3.4
#1055918
Reply to reviews
Called about cancelling a layaway. Customer srvs say that I can have a cash refund. Once I got there the manager says that I could only have a check or it has to go back on my debit card. That's not what the policy says. Anything under 250 has to be sent by check. My...
Read more
offconsumerpissed
off***sumer***ed

These organizations are obviously trying to stop these "refunds" from occurring every day. Sure, maybe you are one of the very few that are legitimately trying to get a refund...

1.0
#1051158
Reply to reviews
My husband and I have been looking for sofas for our family room for awhile,after doing research on line at all available we decided on a custom sofa available for immediate delivery from the warehouse. We visited the store on East Main St. in Reynoldsburg Oh. Talked...
Read more
#1050807
Reply to reviews
I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
Read more
#1049738
Reply to reviews
To whom it may concerm Hello our names is Larry &Karen Chestang, and we have been corresponding with Value City Corporate Office, and they agreed to give us a fair exchange for furniture thats tearing, squeaking and very very uncomfortable, However it was denied. We...
Read more
#1048005
Reply to reviews
First time customers! They promise us furniture that will hook together ( 5 pieces a Sofa and Love seat) then after waiting almost 3 months to get it, multiple trips to the store after receiving a call saying our order was in(which it was still on back order and not...
Read more
1.0
I liked
  • Sales rep
I didn't like
  • Being lied to and then not being helped
#1043299
Reply to reviews