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I brought a second Iona last from value city furniture here in Indianapolis at the castlton store. Mine you I did not have any furniture when I moved in my apartment 3 mons ago. My daughter noticed bites on her arm some days ago after visiting me . Tonight on September...
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#1102618
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It gave me a sever backache . I am not able to sleepon left side of bed. I thougth it happened to me only then I asked my husband to sleep on left side of bed but he complained same. My 12 years old daughter has severe fever and she slept on left side and she...
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1.0
Product
I didn't like
  • Very bad and defective quality and regret to buy from this store
#1100183
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Bought a bedroom set on 8/22/17. Was supposed to be delivered on 8/26/17. When the delivery men showed up they said they only had the bed. Apparently the dresser and nightstand were damaged from shipping. Today September 1st they brought my dresser and nightstand. I...
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1.5
#1095565
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Value City Furniture - Waiting in line for 30 minutes

Value City Furniture
#1040931
1.0
Details
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
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Value City Furniture Sofa Review

Value City Furniture
#1016156
1.5
Details
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Style and Design
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Short Review on February 23, 2017

Value City Furniture
#1012655
1.5
Details
I was told i would get my *** back today so i took off work now it next week...
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Value City Furniture Delivery Service Review

Value City Furniture
#1007934
1.0
Details
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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Some years back I bought a bedroom chest and matching night stand that were manufactured in Vietnam. These furniture pieces were actually well made and very large and roomy. A couple years ago I needed another set for my other daughter. Bought online with pickup what...
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#1093577
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If I could give this company ZERO stars I would. My wife and I ordered new furniture for our home and the whole experience was terrible. After multiple failed deliveries and rescheduling on their time and not mine this was a disaster. Also, during a delivery for our...
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1.0
Northlake, Illinois
#1092647
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I purchaced a 3 piece sectional from value city which was $2,900. When i got my sectional the arm caved in. It looked like a cup holder was supposed to be there. I called them and they replaced the sectional. But when the delivery drivers came with the second one that...
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Anonymous
maria

Problem still not resolved

1.0
#1088845
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I purchased a mechanical couch "pulsar" and a beauty rest silver full sized gulf shores matress. I paid for both items in full. At the checkout area they screwed up my order a couple of times with wrong pricing, not adding warranties, and forgetting what sized bed I...
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Anonymous
Linda W

I am so glad I read the reviews for VCF before going there tomorrow to buy a leather sectional. I'll stick with Douds. I know the quality of their service and the products t...

Anonymous
anonymous

I am the one who just wrote the above post. After confronting the manager of that shift on July 17 2017, he told me to f@#$ off and told me he would call the cops to throw me ...

1.8
I liked
  • Sales reps did lie to me
  • Selection
  • Sales rep
I didn't like
  • Delivery scheduling
  • All the other managers
  • Useless warranty
#1075856
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This company does not care about customer satisfaction. They will say anything to make a sale. I purchased a bed and futon on a friday. They said they would deliver the futon on the following tuesday, but it would take another 3 weeks to deliver the bed. I explained...
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1.0
#1073469
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3 delivery attempts and now say it will be another week. At this point i just want my money back. Originally on a futon purchase that caved in after 5 months I bought the warranty that I was talked into with a lie. Totaly taken advantage of!! I originally bought an...
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1.0
Product
#1070283
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Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
I purchased a storage bed & chest 4/12/17. Cost $1120. Was told bed would come 5/19 & chest on 6/13. I asked that both come on 6/13. Because I would be out of town on 5/19. The salesman said no problem. I received a call on 6/9, from delivery people, that I will only...
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1.6
Product
I liked
  • Showroom display
I didn't like
  • Delivery scheduling
#1063326
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