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Called about cancelling a layaway. Customer srvs say that I can have a cash refund. Once I got there the manager says that I could only have a check or it has to go back on my debit card. That's not what the policy says. Anything under 250 has to be sent by check. My...
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offconsumerpissed
offconsumerpissed

These organizations are obviously trying to stop these "refunds" from occurring every day. Sure, maybe you are one of the very few that are legitimately trying to get a refund...

1.0
#1051158
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My husband and I have been looking for sofas for our family room for awhile,after doing research on line at all available we decided on a custom sofa available for immediate delivery from the warehouse. We visited the store on East Main St. in Reynoldsburg Oh. Talked...
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#1050807
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I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
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Value City Furniture Customer Care Review

Value City Furniture
#1040931
1.0
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
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Montana Country Review

Value City Furniture
#1016156
1.5
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Short Review for February 23, 2017

Value City Furniture
#1012655
1.5
I was told i would get my *** back today so i took off work now it next week...
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Value City Furniture Delivery Service Review

Value City Furniture
#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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To whom it may concerm Hello our names is Larry &Karen Chestang, and we have been corresponding with Value City Corporate Office, and they agreed to give us a fair exchange for furniture thats tearing, squeaking and very very uncomfortable, However it was denied. We...
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#1048005
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First time customers! They promise us furniture that will hook together ( 5 pieces a Sofa and Love seat) then after waiting almost 3 months to get it, multiple trips to the store after receiving a call saying our order was in(which it was still on back order and not...
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1.0
I liked
  • Sales rep
I didn't like
  • Being lied to and then not being helped
#1043299
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I bought a black leather sectional plus ottoman for 1000+ dollars and after a couple times of sitting on this couch I noticed dents forming in the seat of the couch and i would just smooth it out with a book or something cause I really like my couch and plus I paid...
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1.7
Product
#1043203
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What ever you do please do not waste your money. Buying furnuture from Value City this company is a rip off. There Furniture is TRASH.
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Anonymous
Dionne

I found out the hard way..... My section has a defect and I get told that the warranty I paid 120+ dollars for doesn't cover this issue and that I can't get a replacement nor ...

1.2
#1037485
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I purchased my 2 sets of brown recliner sofa and a black launch set from value city furniture in Amherst.,NY location 3 years ago. The launch started getting tear off and crack and brown sofa chip of leather . I called them ,one of their technician came ,look every...
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1.0
Product
#1034377
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I bought a bed a dresser and nightstand a chest spent $2,300 it took two weeks to get my dresser and chest they had to bring a spare bed frame cut my bed didn't come in. I get a call Monday saying my headboard and footboard or in. I've been getting an hour ago and so...
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1.5
#1033273
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I spent almost 3 grand on two beds both are in the landfill, a sectional that has been replaced 4 times now after a lot of hair pulling and screaming!! The sectional I have now and paid the warranty on is so broken down the floor is more comfortable! The guy came and...
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1.2
#1015925
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