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service is terrible, salespeople are rude. I tried to file a complaint on their web page under customer service and it kept saying error when I sent it 3 different times. And they don't list a phone number on their web page so you can call and make a complaint. Next...
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#141920
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Value city *** we got new furniture from them and it was to big for my house tryed for 2 weeks to return it and the more or less said tough luck its yours now we got your money now dont bother us any more.We got our furniture at the streemwood store. And all we heard...
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Anonymous
Kelly

I spent almost $2000 on a couch, love seat and ottoman from VCF a few years ago. I have always had leather furniture because of the durability. I was assured by the salesperso...

Anonymous
tmack

yeah the *** with value city furniture i bought a bedroom suite from them and they dont want to change my delivery time because they said the truck was already packed, thats s...

#137972
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I bought three tousand dollars worth of furniture in April 08' from the Canton Ohio Value City Furniture Store on Dressler and Everhard. 1/2 of it was damaged. Either a scratch or dent in the wook or a scratch in the lovely pleather covering. It is now 09/24/08 and...
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Anonymous
FW

Before people begin chastising and giving title to those for buying furniture at value city, they must take into consideration that not all people can spend thousands of dolla...

Anonymous
SALLY

Idiots everywhere are buying furniture from a place called VALUE City Furniture. What do you expect? It\'s like going to get your car painted at MAACO and expecting a showroom...

#136702
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I bought a couch, and within months the color began to fade. I called Value City, spoke with a manager. He stated that he would look into it and call us back. He never returned any of my phone calls. Terrible customer service, crappy furniture. We also purchased an...
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Anonymous
Todd

Value city furniture in general is not the place to do business. The quality versus value is just not there. The complaint department is always closed:may as well be, they\'re...

#136239
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So, I spent weeks trying to find a mattress. I went to ten different retailers, laid and sat on about 50 mattresses. I layed on these mattresses for a min. of 5 minutes and a maximum of 15 minutes. I ended up buying from VCF. Now, I understood the policy of not being...
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Anonymous
Mary

VCF needs to stop selling mattresses for the company they get them from. The must be rejects from other places that couldn\'t sell them. I spent over 900.00 for mine 2 months ...

Anonymous
Amy

I dont think they should take back a mattress that was slept on, thats disgusting! you say you understand the policy but if the customer is not happy they should honor that bu...

#132487
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I will never buy furniture from ValuCity again. At first, I thought I had great furniture at great buys. Once it was delivered, mostly broken, scrated or uninspected altogether, I realized I had great ***. The chenille material on the couch wore on a couch that was sat...
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#130769
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I bought a nice mattress from Value City and the mattress has failed and is terrible to sleep on and called to have them look. A guy came out took photos and I was told they would call in two days, well that never happened and after many calls there I finally was told...
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Anonymous
fiesty002004@yahoo.com

Don\'t feel alone disappointed consumer. Same happened to me before except I wasn\'t giving up without a fight and my furniture was fixed, but never again will I do business w...

#130600
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****VCF is horrible**** Do NOT purchase anything from this store. Within the past 3 years, we have purchased an entire bedroom set from VCF. The "wood" is not wood, it is cheap sub-par particle board that will dent and show every mark from anything that has...
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Anonymous
Kansas

Hmmm, more VC employees with time on their hands.

Anonymous
Amy

I cant help but feel a little bit amused. If you buy cheap quality things then you get what you pay for! If you want things that will last a long time spend the money to get a...

#130049
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Utterly atrocious experience. I would rather buy at Sauder or Ikea and save a few bucks. I picked up a couple of chairs so that I completed a set for my breakfast table. First of all, to my amazement, I assumed that given the amount I paid I was going to recieve the...
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Anonymous
El

More missing instructions for a desk I purchased from the store in Glen Burnie, MD. This is going to be a fun night. :(

Anonymous
Mrs Koller

I would rather sit on the floor before I\'d deal with this store again! I thought I purchased a sofa and loveseat and after waiting a month found out they were discontinued! D...

#129919
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July 2008 Last week my husband and I purchased a desk, hutch and desk return set from Value City Furniture Store. Unfortunately, we did not read reviews of this company or we may not have gotten into this mess. We were very happy to find the kind of desk we were...
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Anonymous
Patricia

I bought a library table about a year ago. 3 months ago I relaized one of the drawers had a hole in it. I went to Value City and told them and they ordered me a new drawer. Th...

Anonymous
Thomas D.

Yeah I agree, Circuit City doesn\'t inspect pick up TV\'s either, but on delivery they set it all up.

#129814
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