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I bought a bed from Value City about 2 and a half years ago. On both side there are dips. I called and they sent a service tech to my home, it took 2 weeks for him to come. When he did he said I would have NO problem and that it was a bad bed, well that night I got a...
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Anonymous
***nie

I am having the same problem with the same bed as well. I purchased 3 and half yrs ago. I do have a few stains, but I dont see what that would have to do with the quality of ...

Anonymous
Helper

To: Lemme Guess, No it is not a cheap mattress and box spring. These are among the best that Value City carry. The issue is they are just having a serious quality issue at the...

#129639
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I baught many items from value city fur. and very not satisfied with my service or my products and the customer service was terrible i wait a year and six months before they came out and fixed my dresser that had been broken for a year and value city kept me the run...
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Anonymous
CASH5

IT SEEMS LIKE RESPONSES ARE WRITTEN BY PEOPLE WHO WORK FOR THE COMPANY. POTENTIAL CUSTOMERS COME HERE AND GET TURNED OFF BY ALL THE BAD REVEWS. INSTD OF BETTERING YOURSELFS Y...

Anonymous
B.S. Patrol

Your exact quote was, \"i would not ever buy anything else from vaule city fur. again.\" Yet you want them to give you a gift card?

#128689
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All i want is for my couch to be repaired. I will pay for it (why should i though when i purchased a stain safe warrenty) What good is a furniture store that can't and won't, be reliable. Where does one go? I have contacted a lawyer and he asuures me i have...
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#128415
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I have been a regular customer at the Meadville Value City for many, many years. I was saddened when they said they were closing, but was overjoyed when they changed their mind. However, since the "new" Value City has re-stocked, it looks appallingly bad in...
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Anonymous
The VCF guru

This section is for Value City Furniture. you\'re talking about Value City Department Stores. Which are now out of business. please learn the internet before using it...

Anonymous
maria

That is because they were bought out by marketing group. Schottenstein decided to get out of the poor department store business and sold it to a conglomerate. There you go.......

#126289
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I went into the Woodbridge, VA store and was attacked by several salespeople asking to help me. This was my first time in going to the store although I'm not a 'green' consumer. The worst one was a salesman that kept calling himself 'Rose'. I...
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#124557
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First of all, I am not "Wowed" with Value City Furniture. The family room set I ordered (the sofa, loveseat chair and ottoman) all had 4 different availability dates. That alone is frustrating. I ordered the complete set on May 28, 2008...I am still waiting...
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#124403
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At value city furniture if you work there be prepared to be treated like ***!! They treat their employees so terrible thats why their employees are treating their customers so badly! maybe if valuecity furniture realized they need to treat people better then they would...
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Anonymous
kicken

I agree. They\'re self and money oriented, not people oriented.

#123727
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value city furniture fredericksburg, va customer service is terrible. manager snatched receipt from my hand, argued with me, and allowed his warehouse worker to be very rude me. store sold me a mattress set, but never mentioned anything about return or refund policy...
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Anonymous
Value City Furniture is a piec

JcPenney, Sears, Ikea, Mattress Giant, Macy\'s, Sleepy\'s. All places that allow you to exchange a mattress. I myself bought a mattress that was a lot firmer than the one in...

Anonymous
Cindy

I completely agree with Karen! Why would they take back a mattress that had the plastic removed? The store would lose money because obviously they couldnt sell that mattress a...

#120985
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Bought a dinning table and chairs. It is a round top table every where they glued the woood to make the top round is coming apart. Called them said they had to send a service tech out. Service said they would replace it. Now I find out the store that I bought it from...
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Anonymous
jim

yeah just wondering what the name of the dinette you bought was and what you paid for it you know you get what you paid for

#119040
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I purchased a living room outfit from Value City Furniture in Flint Michigan. It had a year warranty. We received our furniture in a timely manner BUT, one month of having this furniture. The Pillows of the couch and loveseat frayed and were going flat. (this is the...
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VCF/ASF customer service
VCF/ASF customer service

I am writing from the corporate headquarters of Value City Furniture. We never want to hear that a customer has not had a good experience with one of our stores; but, if we d...

Anonymous
Carolyn

I recently had the same experience at value city in flint michigan. I purchased a sofa for $799.00 and the seat cushions went flat after less than 90 days. It took another 3...

#119039
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