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Value city furniture wasted my day off. I selected a bed and nightstand and they then informed me it was already sold, sorry! My salesmen did his best but another sales-person didn't bother to tag it. Manager made no effort to offer me a deal on another one. Just sorry...
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3.1
#906981
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i have very bad experience with tchem.they had delivery on my street and damaged my car very bad.Truck driver without driver licence .they said was fine becouse truck drivers had a lot tickets. He hit my car and run - this is crime.I did claim but driver never picks up...
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I didn't like
  • Very very bad
#905335
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I bought two couches, and a mattress, box set. Was told that it will arrive Wednesday. Waited on that day, moved all furniture. Gave it away, removed my old mattress. Nothing came that day, no call from the company. I called them, they tell me it was pushed until...
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1.7
I liked
  • Delivery men were nice that is about it
I didn't like
  • Missing items
  • Rude customer service
#904196
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Sofa Review

Value City Furniture
#833481
1.9
Terrible, Terrible, Terrible, service! I will NEVER spend MY money here again. I've had my sofa replaced three times because it falls apart. The last time I asked for my money back and I was told no. I can only have my sofa fixed. It's unrepairable and I spent over $800.00 on it.
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Furniture Review

Value City Furniture
#821016
1.0
False advertising. I ordered a lot of furniture. It said 3 weeks till delivery I was ok with the long 3 weeks just before a special event. Then they call and say order is on back order and it will be 3 more weeks. Wow over 1 month for furniture. Would have never purchased if I knew I would not have furniture for the event like it said online. Awful company
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Value City Furniture Furniture Set Review

Value City Furniture
#806892
1.0
Value city on eastern Ave workers need to be retrained. They delivered the wrong bedroom set to us twice. They have a nasty attitude up there. I am very disappointed
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Value City Furniture Sofa Review

Value City Furniture
#786376
Hey ppl dont waste ur money buy sofa whith this valie city furniture i but set sofa first miss parts realy bad Quality merchadise and i reselect those coming whith damage on the side i send back i ask for my money back i ending paying for the deliver cuz the bad merchadise i waste momey and time dont buy staff from this ppl if dont wanna headache date 01-12-15
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A few weeks ago I purchased 2 beds from Value City in St. Peters, MO. Upone the 2 men that delivered my furniture leaving my home it was discovered that my hrandfathers ring amd my sons watch were stolen (making their value a felony). I contacted the police and filed a...
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1.0
#902387
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Matttess (2) buckling purchase in March 2016
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Anonymous
Anonymous

I made the call ,service rep came out Friday 26th ,went to show him how it buckles told me don't sit on it memory foam takes two hours to go down,thing is it's not that kind h...

3.4
Product
#900301
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We purchased a bedroom set from VCF in Tri-County in 2011! The be set had inlay frosted pane insert at the top of the nightstand, headboard and night stand. I realize the furniture is out of warranty, as the purchase was made five years ago! However, my concern was can...
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2.5
#899924
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They are lier. They do not deliver on delivery dates and the customer service is the worst. They needed to be sued for not keeping their promise. I ordered around 2500$ worth thing from them and they wrote on my receipt about the delivery date and yet did not deliver...
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I didn't like
  • Not professional manager
  • Repair
  • Delivery service was a nightmare
#897656
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I purchased 2 beds from Value City. Upon having the delivery guys leaving my home my son and i discovered we had 2 pieces of jewelry stolen from my home. I called the St. Peters location and spoke to the manager Andy. After explaining the situation Andy proceeds to...
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1.2
#891418
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Value City Furniture - Kitchen table defaced, not even 1 year old. No return call back when called to report damage.
Value City Furniture - Kitchen table defaced, not even 1 year old. No return call back when called to report damage.
Kitchen table purchased in January of 2015. Less than one year later the table is defaced. My wife called on April 8th 2016, Spoke to a gentlemen who stated that someone will contact her in regards to scheduling a date to come and make repairs. No call back, or replies...
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1.0
Product
#890496
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Value City Furniture - A home for glittering pieces of rubbish
Value City Furniture - A home for glittering pieces of rubbish
I believe I was scammed! I purchased a set of furniture - A 3-seater sofa, a love-seat, and a rocking recliner- all leather; with a bookshelf and coffee table. The salesman talked me into buying their bogus warranty which he said covers the damages for 7 years. Before...
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Anonymous
Anonymous

Gotta say, you are very hard on furniture. What makes a coffee table split in half?

2.4
Product
I didn't like
  • Useless warranty
#887275
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