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I can not believe this company paid someone for this "people about to vomit because they bought a new piece of furniture" commercial. If I am fast enough I can shut it off. Is this the best you have? I will tell you I would never buy anything from you. Terrible...
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Anonymous
Anonymous

TOTALLY AGREE!!

Anonymous
Anonymous

There is no accounting for taste, bad or otherwise. I find their commercials in exceedingly bad taste, which reflects on their merchandise. There is nothing funny or enterta...

#579582
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I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
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Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
First, let me start off by adding that we owned a leather couch for almost 8 years prior to this new purchase. We decided to upgrade to a recliner sectional with chaise and went to both Art Van and Value City. After reviewing both sectionals, we decided to go with...
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Anonymous
Anonymous

I did buy the extended warranty and of course needed repairs on the wood under the cushion of the couch and the mechanism on the footstool went out. It took them 4 months to ...

etyaekle
etyaekle

Who was the manufacturer?

#400782
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Value City Furniture Customer Care Review

Value City Furniture
#1040931
1.0
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
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Montana Country Review

Value City Furniture
#1016156
1.5
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Short Review for February 23, 2017

Value City Furniture
#1012655
1.5
I was told i would get my *** back today so i took off work now it next week...
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Value City Furniture Delivery Service Review

Value City Furniture
#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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First time customers! They promise us furniture that will hook together ( 5 pieces a Sofa and Love seat) then after waiting almost 3 months to get it, multiple trips to the store after receiving a call saying our order was in(which it was still on back order and not...
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1.0
I liked
  • Sales rep
I didn't like
  • Being lied to and then not being helped
#1043299
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To whom it may concerm Hello our names is Larry &Karen Chestang, and we have been corresponding with Value City Corporate Office, and they agreed to give us a fair exchange for furniture thats tearing, squeaking and very very uncomfortable, However it was denied. We...
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#1048005
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I bought a black leather sectional plus ottoman for 1000+ dollars and after a couple times of sitting on this couch I noticed dents forming in the seat of the couch and i would just smooth it out with a book or something cause I really like my couch and plus I paid...
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1.7
Product
#1043203
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I bought a bed a dresser and nightstand a chest spent $2,300 it took two weeks to get my dresser and chest they had to bring a spare bed frame cut my bed didn't come in. I get a call Monday saying my headboard and footboard or in. I've been getting an hour ago and so...
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1.5
#1033273
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Called about cancelling a layaway. Customer srvs say that I can have a cash refund. Once I got there the manager says that I could only have a check or it has to go back on my debit card. That's not what the policy says. Anything under 250 has to be sent by check. My...
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offconsumerpissed
offconsumerpissed

These organizations are obviously trying to stop these "refunds" from occurring every day. Sure, maybe you are one of the very few that are legitimately trying to get a refund...

1.0
#1051158
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My husband and I have been looking for sofas for our family room for awhile,after doing research on line at all available we decided on a custom sofa available for immediate delivery from the warehouse. We visited the store on East Main St. in Reynoldsburg Oh. Talked...
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#1050807
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Value City Furniture - Misrepresented Merchandise
Value City Furniture - Misrepresented Merchandise
Value City Furniture - Misrepresented Merchandise
Value City Furniture - Misrepresented Merchandise
Value City Furniture - Misrepresented Merchandise
We purchased what was represented as the best sofa/chair in the store by the Assistant Store Manager at that time. We took out the extended warranty that was offered. We inquired about the material which was represented as leather. We asked how would it wear? Would the...
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Anonymous
Anonymous

Please contact the store to get a replacement if the warranty company won't honor a claim. I assure you, Value City wants to keep you as a customer and will take care of you. ...

1.5
Product
#915578
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