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I can not believe this company paid someone for this "people about to vomit because they bought a new piece of furniture" commercial. If I am fast enough I can shut it off. Is this the best you have? I will tell you I would never buy anything from you. Terrible...
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Anonymous
Anonymous

TOTALLY AGREE!!

Anonymous
Anonymous

There is no accounting for taste, bad or otherwise. I find their commercials in exceedingly bad taste, which reflects on their merchandise. There is nothing funny or enterta...

#579582
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Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
Value City Furniture - Where is my furniture?
I purchased a storage bed & chest 4/12/17. Cost $1120. Was told bed would come 5/19 & chest on 6/13. I asked that both come on 6/13. Because I would be out of town on 5/19. The salesman said no problem. I received a call on 6/9, from delivery people, that I will only...
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1.6
Product
I liked
  • Showroom display
I didn't like
  • Delivery scheduling
#1063326
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I purchased a mechanical couch "pulsar" and a beauty rest silver full sized gulf shores matress. I paid for both items in full. At the checkout area they screwed up my order a couple of times with wrong pricing, not adding warranties, and forgetting what sized bed I...
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Anonymous
Linda W

I am so glad I read the reviews for VCF before going there tomorrow to buy a leather sectional. I'll stick with Douds. I know the quality of their service and the products t...

Anonymous
anonymous

I am the one who just wrote the above post. After confronting the manager of that shift on July 17 2017, he told me to f@#$ off and told me he would call the cops to throw me ...

1.8
I liked
  • Sales reps did lie to me
  • Selection
  • Sales rep
I didn't like
  • All the other managers
  • Quality of product
  • Delivery service was a nightmare
#1075856
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Value City Furniture - Waiting in line for 30 minutes

Value City Furniture
#1040931
1.0
Details
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
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Customer service
Staff

Value City Furniture Sofa Review

Value City Furniture
#1016156
1.5
Details
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Short Review on February 23, 2017

Value City Furniture
#1012655
1.5
Details
I was told i would get my *** back today so i took off work now it next week...
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Value City Furniture Delivery Service Review

Value City Furniture
#1007934
1.0
Details
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
I purchaced a 3 piece sectional from value city which was $2,900. When i got my sectional the arm caved in. It looked like a cup holder was supposed to be there. I called them and they replaced the sectional. But when the delivery drivers came with the second one that...
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Anonymous
maria

Problem still not resolved

1.0
#1088845
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It gave me a sever backache . I am not able to sleepon left side of bed. I thougth it happened to me only then I asked my husband to sleep on left side of bed but he complained same. My 12 years old daughter has severe fever and she slept on left side and she...
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1.0
Product
I didn't like
  • Very bad and defective quality and regret to buy from this store
#1100183
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If I could give this company ZERO stars I would. My wife and I ordered new furniture for our home and the whole experience was terrible. After multiple failed deliveries and rescheduling on their time and not mine this was a disaster. Also, during a delivery for our...
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1.0
Northlake, Illinois
#1092647
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Bought a bedroom set on 8/22/17. Was supposed to be delivered on 8/26/17. When the delivery men showed up they said they only had the bed. Apparently the dresser and nightstand were damaged from shipping. Today September 1st they brought my dresser and nightstand. I...
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1.5
#1095565
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Some years back I bought a bedroom chest and matching night stand that were manufactured in Vietnam. These furniture pieces were actually well made and very large and roomy. A couple years ago I needed another set for my other daughter. Bought online with pickup what...
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#1093577
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Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
Value City Furniture - Leather recliner sectional peeling......leather alomst gone!
First, let me start off by adding that we owned a leather couch for almost 8 years prior to this new purchase. We decided to upgrade to a recliner sectional with chaise and went to both Art Van and Value City. After reviewing both sectionals, we decided to go with...
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Anonymous
Anonymous

I did buy the extended warranty and of course needed repairs on the wood under the cushion of the couch and the mechanism on the footstool went out. It took them 4 months to ...

etyaekle
etyaekle

Who was the manufacturer?

#400782
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I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
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#1049738
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