Brooklyn Park, Maryland
2 comments
Not resolved

I believe I was scammed! I purchased a set of furniture - A 3-seater sofa, a love-seat, and a rocking recliner- all leather; with a bookshelf and coffee table. The salesman talked me into buying their bogus warranty which he said covers the damages for 7 years. Before you blame me for not reading the fine prints, let me ask you how many fine prints you have taken time to read in your life.

Related: Mathis Furniture Recliner Review from Edmond, Oklahoma

Anyways, the leather started fading within 6 months; the love-seat stopped reclining, the rocker literally broke apart; the coffee table split into 2. Banking on the warranty, I called up, and got the shocker of my life. warranty only covers burns and things like that! Are you kidding me?

Now I am stuck with some pieces of junk - all they could do was supply me with contact of technicians. Before you waste thousands on these substandard glittering piece of rubbish, think twice.

I didn't like: Useless warranty.

Review #887275 is a subjective opinion of a user.

2.4
Website
Staff
Price Affordability
Value for money
Reliability
Customer service
Warranty
Delivery Service
PRODUCT OR SERVICE Recliner
Reason of Review / Monetary Loss Warranty issue / $2000
Preferred solution I just want the items repaired

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Anonymous
Saratoga, California, United States #1188839

Gotta say, you are very hard on furniture. What makes a coffee table split in half?

Anonymous
to Anonymous Louisville, Kentucky, United States #1189563

That's what I wanna know

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