Value City Furniture - A home for glittering pieces of rubbish

I believe I was scammed! I purchased a set of furniture - A 3-seater sofa, a love-seat, and a rocking recliner- all leather; with a bookshelf and coffee table. The salesman talked me into buying their bogus warranty which he said covers the damages for 7 years. Before you blame me for not reading the fine prints, let me ask you how many fine prints you have taken time to read in your life.

Anyways, the leather started fading within 6 months; the love-seat stopped reclining, the rocker literally broke apart; the coffee table split into 2. Banking on the warranty, I called up, and got the shocker of my life. warranty only covers burns and things like that! Are you kidding me?

Now I am stuck with some pieces of junk - all they could do was supply me with contact of technicians. Before you waste thousands on these substandard glittering piece of rubbish, think twice.

This review is a subjective opinion of a user.
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More Review Details

Value for money
Delivery Service
Price Affordability
Customer service

  • What I liked
      No items
  • What I disliked
    • Useless warranty

Reason of review:
Warranty issue
Preferred solution:
I just want the items repaired
Monetary loss:
Product or service
Review category
Furniture and Decor
review #887275

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Jul 23 #1188839 Saratoga, California

Gotta say, you are very hard on furniture. What makes a coffee table split in half?

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