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on February 11th. I was contacted.

buy an associate. from the Catonsville Value City Store. advising. that my king size bedroom set.

would be delivered. on Saturday February 11th. the associate. who said her name.

was JT. advise that my mattress. would not be delivered until July. at that time.

I canceled my order. but after 10 minutes. I called JT back. and ask her to reverse my cancellation.

and deliver the bedroom set and credit me. the $1,599.99. for the king size mattress. she told me that she would be unable to reverse my cancellation.

and did not attempt to accommodate me. through no fault of my own now I am without a bedroom set. I never expected value City to treat their customer like this. I'm terribly disappointed.

I would appreciate it if. someone will contact me at 410.

644-****. Teresa Hunter to try to rectify this situation.

User's recommendation: Not to shop at Value City.

Preferred solution: Deliver product or service ordered.

Value City Furniture Pros: I will let you know if i find one.

Value City Furniture Cons: Delivery scheduling, Delivery of products sucks, Terrible customer service.

Location: 5840 Baltimore National Pike, Catonsville, MD 21228

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