Contact Value City Furniture

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Summary of Value City Furniture Customer Service Calls

117 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
03:26 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Value City Furniture to Ask about:

Shipping and Delivery:

  • “Delivery”

Payments and Charges:

  • “Payment”

Cards:

  • “Credit card information”
  • “Increase on credit card”

Refund:

  • “Refund”

Return/ Replace:

  • “Complaint regarding return”

Staff:

  • “Horrible customer service”

Other:

  • “Repair needed onking bed”
  • “DO YOU HAVE PROGRESSIVE LEASING”
  • “Lied to”

About Value City Furniture

Top 5 Value City Furniture Services

Manager, Delivery Service, Customer Care, Sales Representative, Claim

Top 5 Likes about Value City Furniture

Sales people, Showroom display, Selection, Variety of products, Service tech

Top 5 Dislikes about Value City Furniture

Quality of furniture, Rude customer service, Delivery, Repair, Quality of product

Summary

Value City is a wholly owned subsidiary of Retail Ventures. Value City was founded in 1917 by Ephraim Schottenstein who was a voyageur. The company is headquartered in Columbus, Ohio where the very first store was opened. Value City is a department store chain. The chain sells all the products at the prices, lower than those suggested by manufacturer. The company is affiliated with Value City Furniture that is the designer and manufacturer of home furnishings such as bedroom and dining room furniture, bed linen and related accessories, etc. Value City Furniture was founded in 1948 and bases its operations mainly on the East Coast. Value City Furniture has hundreds of stores there.

Value City Furniture reviews and complaints

Value City Furniture is ranked 265 out of 1743 in Furniture and Decor category

Area Served

USA

Payment Methods

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Value City Furniture Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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