Contact Value City Furniture

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Summary of Value City Furniture Customer Service Calls

70 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
02:57 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Value City Furniture to Ask about:

Refund:

  • “Refund”

Return/ Replace:

  • “Complaint regarding return”

Staff:

  • “Horrible customer service”

Other:

  • “Im calling about my furniture”
  • “Mattress”
  • “About furniture”

About Value City Furniture

Top 5 Value City Furniture Services

Manager, Delivery Service, Customer Care, Sales Representative, Claim

Top 5 Likes about Value City Furniture

Sales rep, Showroom display, Selection, Service tech, Sales reps did lie to me

Top 5 Dislikes about Value City Furniture

Quality of furniture, Rude customer service, Delivery, Quality of furniture and repair, Quality of product

Top 5 Related Companies

American Signature

Summary

Value City is a wholly owned subsidiary of Retail Ventures. Value City was founded in 1917 by Ephraim Schottenstein who was a voyageur. The company is headquartered in Columbus, Ohio where the very first store was opened. Value City is a department store chain. The chain sells all the products at the prices, lower than those suggested by manufacturer. The company is affiliated with Value City Furniture that is the designer and manufacturer of home furnishings such as bedroom and dining room furniture, bed linen and related accessories, etc. Value City Furniture was founded in 1948 and bases its operations mainly on the East Coast. Value City Furniture has hundreds of stores there.

Value City Furniture reviews and complaints

Value City Furniture is ranked 254 out of 1694 in Furniture and Decor category

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Value City Furniture Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Value City Furniture