Bought a patio set from their on line sales. The sale was confirmed, credit card charged, delivary date given, and tracking number given.
THEN, they call me and tell me the set actually cost a lot more and if I don't pay the higher price they will cancel the order! I said it was a done deal and the manager (Karema) pretty much said tough Sh-T and cancelled my order!! I have not seen that my CC has been credited yet! Other family members bought the same set and the did the same ting to them!
Bait and switch, lie, pressure, and be rude and not honor their prices!!
Really BAD,BAD ordeal!! Never shop there, and I think what they did is actually not legal.
Product or Service Mentioned: Value City Furniture Furniture Set.
Reason of review: Pricing issue.
Monetary Loss: $2000.
Preferred solution: Honor you word and price and ship my patio set!!!.
I didn't like: Customer abuse.