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My 93 year old Mother purchased a red sofa from value city on 11/2013. The red coating began flaking off approximatley 2+ year later and progressively got worse.

I read some articles online and appears this flaking happened frequently with some of their products. I called value city and told them about the problem. They sent a technician to moms home to inspect and take pictures. She was later contacted and offered a $80 refund if she brought the sofa back to value city.

The sofa originally cost 399.00 plus tax.

Nice customer service. You should be ashamed Merrillville Indiana Value Shity!

Product or Service Mentioned: Value City Furniture Sofa.

Reason of review: Bad quality.

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