My 93 year old Mother purchased a red sofa from value city on 11/2013. The red coating began flaking off approximatley 2+ year later and progressively got worse.
I read some articles online and appears this flaking happened frequently with some of their products. I called value city and told them about the problem. They sent a technician to moms home to inspect and take pictures. She was later contacted and offered a $80 refund if she brought the sofa back to value city.
The sofa originally cost 399.00 plus tax.
Nice customer service. You should be ashamed Merrillville Indiana Value Shity!
Review about: Value City Furniture Sofa.
Reason of review: Bad quality.