0 comments

Order placed VCF store #102 on 11/27/2020 @ 10:57am with Brenda Brooks. I was told that merchandise will be delivered 1/11/2021.

Received call that delivery rescheduled for later January 2021 due to manufacture delays. Another call received that delivery rescheduled for February 28, and March 3 due to delays with manufacturer. Later part of February received call that delivery rescheduled for April due to delays with manufacturer. I was told I could cancel order anytime and get a full refund.

Not interested in canceling order, however I live within 10 minute walking distance of store and was told possibility of a 10% refund due to delays. At this time I still want the order that was purchased. What are causing the delays? What can be done to receive merchandise?

I would like refund of delivery fee, not store credit. Had issues with this store prior placed a order and got approved to finance a item for over 2 hours, left out the store to get in my car and received a call that item wasn't available and can get something similar.

I went in store and canceled order immediately and was told " its not our fault that another store sold the item" Your assistance in this present issue will be greatly appreciated and a rush in expediting of items is needed. Thank you

Location: Saint Louis, Missouri

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Value City Furniture Reviews

  1. 299 reviews
  2. 133 reviews
  3. 71 reviews
  4. 25 reviews
  5. 23 reviews
Value City Furniture reviews