Value City Furniture - Kitchen table defaced, not even 1 year old. No return call back when called to report damage.

22 of 456 Value City Furniture reviews

Kitchen table purchased in January of 2015.Less than one year later the table is defaced.

My wife called on April 8th 2016, Spoke to a gentlemen who stated that someone will contact her in regards to scheduling a date to come and make repairs. No call back, or replies to her emails. We spent over $8,000 & Value City, we shouldn't be treated this way. When the delivery crew delivered our bed set, they told us that, the bed was missing 3 support legs that get attached under the bed.

I called several time and never got a call back.I need a professional business person to come out and inspect this furniture that I bought!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Price Affordability
Diversity of Products or Services
Advertised vs Delivered
Delivery Service
Value for money
Style and Design
Product or Service Quality
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
Warranty
More

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$5000
Product or service
Review category
Furniture and Decor
review #890496

Author wants to be contacted by the company. Learn more

Had an experience with Value City Furniture? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
22 of 456 Value City Furniture reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Value City Furniture. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Value City Furniture.
Filing a new complaint about
×