New Reviewer

Was told I would have furniture delivered on December 21 I called to confirm only to find out that my delivery has been changed to December 18th 2020 Without my knowledge and and a delivery attempt was made without consulting for checking with me so I would be made aware of this because the warehouse is doing what they want to do and now Im informed that I will not get my furniture until December 29th 2020 And value city furniture customer service and Landover Maryland is very disrespectful and very unprofessional and is the very very worst customer service I have ever experienced today is December 21st 2020 and I still have not received my furniture

I have brought furniture before but this is the worst experience and the only thing the people at value city furniture kept telling me is that they are sorry but its nothing they can do and offer me $150.00 back to me like $150.00 is suppose to make it right because they *** up on delivering and providing good customer service

I can promise that after I get my furniture this time I will never ever shop Value city furniture again and I will tell everyone else not to shop here

Its like value city furniture dont care after they get your money they say anything to you and treat you any kind of way they want to and the warehouse does whatever they want without reaching out to the customers

Value city furniture sucks

User's recommendation: Don't count on delivery.

Value City Furniture Pros: Delivery service was a nightmare.

Location: 8301 Annapolis Road, New Carrollton, MD 20784

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