This is a fake warranty. I bought a sectional sofa less than two years ago for more than $1000 and it is already peeling. This is a smoking free, no kids, no pets house. We use the sofa very few and when I called the warranty, it does't cover this issue... so, first, where is the quality control for this furniture??? Second, why do you sell a warranty that doesn't work??? Do not buy this warranty and look for a better quality furniture. I can't understand why you sell a poor quality furniture and why you sell this fake warranty????
My insurance certificate says: • A structural or component failure due to a defect in materials and workmanship during normal
residential use. Includes breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner
handles and assembled joints and includes component mechanical and electrical failures such as defective
motors, massagers, vibrating units and heaters • Checking, cracking, bubbling or peeling of the coating of finish on hard surfaces • Seam and stitching separation; zippers, buttons and tufted buttons • Loss of silvering
Product or Service Mentioned: Value City Furniture Sofa.
Reason of review: Warranty issue.
Monetary Loss: $1316.
Preferred solution: repair or store credit.