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Warranty
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This is a fake warranty. I bought a sectional sofa less than two years ago for more than $1000 and it is already peeling. This is a smoking free, no kids, no pets house. We use the sofa very few and when I called the warranty, it does't cover this issue... so, first, where is the quality control for this furniture??? Second, why do you sell a warranty that doesn't work??? Do not buy this warranty and look for a better quality furniture. I can't understand why you sell a poor quality furniture and why you sell this fake warranty????

My insurance certificate says: • A structural or component failure due to a defect in materials and workmanship during normal

residential use. Includes breakage of frames, glass, mirrors, mechanisms, welds, swivel bases, recliner

handles and assembled joints and includes component mechanical and electrical failures such as defective

motors, massagers, vibrating units and heaters • Checking, cracking, bubbling or peeling of the coating of finish on hard surfaces • Seam and stitching separation; zippers, buttons and tufted buttons • Loss of silvering

Product or Service Mentioned: Value City Furniture Sofa.

Reason of review: Warranty issue.

Monetary Loss: $1316.

Preferred solution: repair or store credit.

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Anonymous
#1545003

ES UNA GRAN ESTAFA PURE PROMISE!!!!.NO TE GARANTIZAN NADA EN 5 NI EN 2 AÑOS NI EN NINGUNO . CUANDO LOS LLAMAS PARA DECIRLES D TU PROBLEMA CON EL MUEBLE TE DICEN QUE DEBISTE LLAMAR DENTRO DE LOS 15 DÍAS DE HABER ENCONTRADO EL PROBLEMA .SERÁN IDIOTAS, ESTÚPIDOS O PEOR ..UNOS ESTAFADORES?

...SI PAGO UNA GARANTÍA DE 5 AÑOS ES PORQUE DENTRO DE LOS 5 AÑOS LLAMO CUANDO SE ME DE LA GANA SI MI MUEBLE TIENE PROBLEMAS PORQUE PARA ESO PAGUE UNA GARANTÍA DE 5 AÑOS. ME ENCARGARÉ DE EN CADA PÁGINA QUE ENCUENTRE Y DÓNDE QUIERA QUE PUEDA ESCRIBIR LA VERDAD SOBRE LA FALSA GARANTÍA QUE OFRECEN.

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