Value City Furniture Reviews and Complaints
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What was your experience with Value City Furniture?
Customers don't like
- Quality of furniture
- Rude customer service
- Delivery service was a nightmare
Customers like
- Sales rep
- Showroom display
- Selection
This is the absolutely worst furniture store I have ever ever shopped at as well as the crap warranty they sell to you at the time you purchase your furniture with them. The warranty company does everything they can to not honor the warranty and when you call Value...
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I spent over 2500 in two days for furniture. One order was in paid in the store and the other was completed online. I spoke to three different customer service representative from June 12th to June 14th no one fail to mention that my bed was going to be delayed for two...
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the Value City in Baltimore City ZIP code 21214 Eastpoint Mall has the worst customer service I ever experienced in my life not all customer service and nasty and ignorance is one ignorant nasty person that works there her name is Holly she called Caucasians she's fat...
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New Carrollton, Maryland
April 29, 2018 during the afternoon, my side rail snapped due to the wooden boards holding the box spring and the mattress. The wooden boards have been broken since the beginning of the year. The specialist came out in March, check and stated that he will be back to...
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one month and 11 days ago I received $2700 worth of furniture which my husband and I financed through value city. the day it was delivered I found a hole in the couch cushion. I immediately called the store and spoke with a gentleman who told me he would order us...
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I liked
- I got a delivered sofa with a hole in my cushion
I didn't like
- Making payment on something defective
- I can not get anyone to give me answers
- I have the extra warrenty
Value City Furniture - Furniture repair
Dining room table needs tighten and dining chair remounted.
I bought 3 items in the store 2 weeks ago. I got an email tonight saying thank your order warranty protection agreement. I NEVER purchased a protection because i order NO furniture. She charged my credit card without my permission. Its fraud to charge someone's credit...
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Value City Furniture - Terrible
Hi My name is Pam I spent a lot of money on a White sectional that I really fell in love with the material is leather... The leather just started felling off it’s a mess I will never buy furniture from value city furniture again.... And I spent over 2000 dollars for this furniture
Value City Furniture - Im calling about my furniture
I went to go pay off the balance i owed on my furniture and i was told both times it would not be available for whole nother month. I am not satisfied with the business and want be doing anymore business with this company in the near future.
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