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Value City Furniture - Terrible customer service
April 29, 2018 during the afternoon, my side rail snapped due to the wooden boards holding the box spring and the mattress. The wooden boards have been broken since the beginning of the year. The specialist came out in March, check and stated that he will be back to...
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2.4
#1259553
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Value City Furniture - Hole in my couch cushion
one month and 11 days ago I received $2700 worth of furniture which my husband and I financed through value city. the day it was delivered I found a hole in the couch cushion. I immediately called the store and spoke with a gentleman who told me he would order us...
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Anonymous
Tony

Thank you! Definitely won’t and shall spread the messege

1.5
I liked
  • I got a delivered sofa with a hole in my cushion
I didn't like
  • Making payment on something defective
  • I can not get anyone to give me answers
  • I have the extra warrenty
#1252877
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Value City Furniture - Furniture repair

Dining room table needs tighten and dining chair remounted.
#1251730
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I bought 3 items in the store 2 weeks ago. I got an email tonight saying thank your order warranty protection agreement. I NEVER purchased a protection because i order NO furniture. She charged my credit card without my permission. Its fraud to charge someone's credit...
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#1251244
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Value City Furniture - Terrible

Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Hi My name is Pam I spent a lot of money on a White sectional that I really fell in love with the material is leather... The leather just started felling off it’s a mess I will never buy furniture from value city furniture again.... And I spent over 2000 dollars for this furniture
#1249439
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Value City Furniture - Im calling about my furniture

I went to go pay off the balance i owed on my furniture and i was told both times it would not be available for whole nother month. I am not satisfied with the business and want be doing anymore business with this company in the near future.
#1245920
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Value City Furniture - Savory dresser collection by merlot wood and btass asap

Yes trying to place an order
1.0
Details
Customer service
#1243549
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Value City Furniture - Delivery

Terrible communication bad customer service
#1243166
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Value City Furniture - Damaged again!!

The damaged section of my sectional sofa was replaced yesterday and guess what? It is damaged too!!! Not happy about my Value City experience. This was my first time purchasing furniture from Value City and unfortunately will be my last.
#1239821
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Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
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Value City Furniture - Was not home delivery team was in a hurry son was here

We had a bedroom set we purchased the bed headboard has a chip in it not from us
#1233615
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