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Value City Furniture - Unprofessional staff

I have never incountered such a nasty group of people until Value City in Glen Burnie Maryland. They Raped me of my warrenty and money sham on you sorry unprofessional demonic staff
1.9
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#1361503
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Value City Furniture - Got raped for my money

I notice a burn on my ottomam called value city in Glen Burnie, Maryland location they said someone would out to check it but i had to change the date and time no one came out called back and got the run arounds then denied to get a claim it was past the 15 days to get my ottomam fixed or replaced so i paid for it and now being rapped out of my money
2.1
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Website
#1361496
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Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
I purchased the following:6PC QN PLATFORM BRS-CASCADE 1 $1,403.47; QN SET-JUSTINE PLUSH 1 $497.12 Feb 15, 2016, 2:47 PM. I paid the following for the above mentioned furniture: Merchandise Total... $ 1,900.59 Pure Promise Protection... $ 0.00 Delivery / Pickup Fees......
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3.2
I didn't like
  • Incompetent employees
  • Customer service
  • Being lied to
#1355532
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Value City Furniture - Horrible customer service

Nothing! I will never do business with this company again and I will share with others people how VCF does business.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1352885
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Delivery was horrible.. Got a call that my original appt was canceled.And had to be rescheduled. Driver called on the day of the cancellations stating he was 15 mins away..I called Krista( Kristi) and she states I was lying that she never contacted me to cancel the...
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1.0
#1348341
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If you do not call them back within 10 min they will call people you put as a reference and tell that you own them money...they will give out privacy information to other peopel....value city furniture store...representative name is Iris. Waiting still to hear from...
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1.4
#1346354
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Corinna was very helpful when I went into the store to look for sleeper sofas. She wasn't pushy and very knowledgeable with the stock in the store. I did not feel pressured to pick something out right away. I had been to other stores and felt dismissed when they...
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#1344510
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I did order on 8/7/2018 for $7000 on mentor, oh branch. It included a sofa set, kids beds with drawers, nightstand and kids dressing table with mirror. Most of them delivered after the one week. They was very bad furniture I ever had. Some of them broken and some of...
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1.5
#1341854
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Value City Furniture - Complaint of service

They did nothing I left Not satisfied
3.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1341095
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Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
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Value City Furniture Products and Services

All Value City Furniture Products
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
I purchased a gray leather sofa and love seat with the recliner seats. It almost 4 years that I purchased the 5 year protection plan. I have a brochure that clearly states the protection plans cover the breaking or cracking of frame and separation of joints & seams...
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#1336891
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