April 29, 2018 during the afternoon, my side rail snapped due to the wooden boards holding the box spring and the mattress. The wooden boards have been broken since the beginning of the year. The specialist came out in March, check and stated that he will be back to...Read more
one month and 11 days ago I received $2700 worth of furniture which my husband and I financed through value city. the day it was delivered I found a hole in the couch cushion. I immediately called the store and spoke with a gentleman who told me he would order us...Read more
- I got a delivered sofa with a hole in my cushion
I didn't like
- Making payment on something defective
- I can not get anyone to give me answers
- I have the extra warrenty
Value City Furniture - Furniture repair
Dining room table needs tighten and dining chair remounted.
I bought 3 items in the store 2 weeks ago. I got an email tonight saying thank your order warranty protection agreement. I NEVER purchased a protection because i order NO furniture. She charged my credit card without my permission. Its fraud to charge someone's credit...Read more
Value City Furniture - Terrible
Hi My name is Pam I spent a lot of money on a White sectional that I really fell in love with the material is leather... The leather just started felling off it’s a mess I will never buy furniture from value city furniture again.... And I spent over 2000 dollars for this furniture
Value City Furniture - Im calling about my furniture
I went to go pay off the balance i owed on my furniture and i was told both times it would not be available for whole nother month. I am not satisfied with the business and want be doing anymore business with this company in the near future.
Value City Furniture - Savory dresser collection by merlot wood and btass asap
Yes trying to place an order
Value City Furniture - Delivery
Terrible communication bad customer service
Value City Furniture - Damaged again!!
The damaged section of my sectional sofa was replaced yesterday and guess what? It is damaged too!!! Not happy about my Value City experience. This was my first time purchasing furniture from Value City and unfortunately will be my last.
Value City Furniture - Was not home delivery team was in a hurry son was here
We had a bedroom set we purchased the bed headboard has a chip in it not from us
Do you have something to say about Value City Furniture? What happened? What can we help you with?