Value City Furniture Reviews and Complaints
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Customers don't like
- Quality of furniture
- Rude customer service
- Delivery service was a nightmare
Customers like
- Sales rep
- Showroom display
- Selection
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Value City Furniture - Need hardware
Yes the store said they can’t order I need hardware for a Camino dresser
Hello. I would like to speak to someone regarding filing a formal complaint. I recently purchased a sectional from your company on 10/31/2018 and it's been a horrible experience ever since. I still do not have all of my order and the customer service has been *** poor...
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Value City Furniture - Questions about supply
I design unique pillows and it will be a dream come true if i can supply for value city furniture. Here are few sample of my products.
Value City Furniture - Very satisfied customer
Ive been looking for a oval dining table for 3 yeats an finally found it at the Mentor store. The Manager was very helpful an a man of his word. Heidi found a sku and I picked my table up. I give the store a 10 star review. Will reruen to purchase chairs. Before the holiday.
Value City Furniture - Not Good
My refrigerator was damaged during delivery and they have denied my claim! I have sent pictures of damage given my honest Answers and they denied and closed my claim! So disappointed with how they just did not take responsibility.
I ordered furniture the end of August to be delivered by October 13 I get a phone call today stating my furniture won’t be delivered until nov. which is very frustrating for someone who won’t have furniture for a month I guess I’ll sit on the floor. The sales person...
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I liked
- Sales reps did lie to me
Value City Furniture - Unprofessional staff
I have never incountered such a nasty group of people until Value City in Glen Burnie Maryland. They Raped me of my warrenty and money sham on you sorry unprofessional demonic staff
Value City Furniture - Got raped for my money
I notice a burn on my ottomam called value city in Glen Burnie, Maryland location they said someone would out to check it but i had to change the date and time no one came out called back and got the run arounds then denied to get a claim it was past the 15 days to get my ottomam fixed or replaced so i paid for it and now being rapped out of my money
I purchased the following:6PC QN PLATFORM BRS-CASCADE 1 $1,403.47; QN SET-JUSTINE PLUSH 1 $497.12 Feb 15, 2016, 2:47 PM. I paid the following for the above mentioned furniture: Merchandise Total... $ 1,900.59 Pure Promise Protection... $ 0.00 Delivery / Pickup Fees......
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I didn't like
- Being lied to
- Incompetent employees
- Being lied to about the warranty
Similar to Value City Furniture
Value City Furniture - Horrible customer service
Nothing! I will never do business with this company again and I will share with others people how VCF does business.
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