Value City Furniture Reviews and Complaints
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Customers don't like
- Quality of furniture
- Rude customer service
- Delivery service was a nightmare
Customers like
- Sales rep
- Showroom display
- Selection
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Value City Furniture - U happy customer that spend 1000 of dollars
Purchase Furniture did not receive what I ordered oriental rug to not get it upon receiver really need the rug but deliver it was not the right color salesperson was not good very pleasant but did not deliver would have I ever like the rug on display because that's the rug I want it : : : 
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
Value City Furniture - Trying to fill out credit card can't get threw it.
Trying to fill out a credit card. Having trouble getting threw it. There saying my answsers are wrong but they are not.
Company wrote 0 public responses to the review from Dec 08.
Value City Furniture - Complaint
I got couch and they delivered and then cause I could not try out one recliner to see void in coushion they will be swapping me for a reg recliner which is fine but now they are saying I gotta pay restock fee or deliver fee or pick up. My salesman said if I pickup it voids warranty, I’m very disappointed with this outcome
Company wrote 0 private or public responses to the review from Dec 05.
Value City Furniture - Need hardware
Yes the store said they can’t order I need hardware for a Camino dresser
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 10.
Hello. I would like to speak to someone regarding filing a formal complaint. I recently purchased a sectional from your company on 10/31/2018 and it's been a horrible experience ever since. I still do not have all of my order and the customer service has been *** poor...
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Company wrote 0 private or public responses to the review from Nov 09.
Value City Furniture - Questions about supply
I design unique pillows and it will be a dream come true if i can supply for value city furniture. Here are few sample of my products.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 26.
Value City Furniture - Very satisfied customer
Ive been looking for a oval dining table for 3 yeats an finally found it at the Mentor store. The Manager was very helpful an a man of his word. Heidi found a sku and I picked my table up. I give the store a 10 star review. Will reruen to purchase chairs. Before the holiday.
Company wrote 0 private or public responses to the review from Oct 24.
Value City Furniture - Not Good
My refrigerator was damaged during delivery and they have denied my claim! I have sent pictures of damage given my honest Answers and they denied and closed my claim! So disappointed with how they just did not take responsibility.
Company wrote 0 private or public responses to the review from Oct 14.
I ordered furniture the end of August to be delivered by October 13 I get a phone call today stating my furniture won’t be delivered until nov. which is very frustrating for someone who won’t have furniture for a month I guess I’ll sit on the floor. The sales person...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 27.
I liked
- Sales reps did lie to me
Similar to Value City Furniture
Value City Furniture - Unprofessional staff
I have never incountered such a nasty group of people until Value City in Glen Burnie Maryland. They Raped me of my warrenty and money sham on you sorry unprofessional demonic staff
Company wrote 0 private or public responses to the review from Sep 20.
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