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Value City Furniture - Need hardware

Yes the store said they can’t order I need hardware for a Camino dresser
1.5
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Customer service
Exchange, Refund and Cancellation Policy
#1397808
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Hello. I would like to speak to someone regarding filing a formal complaint. I recently purchased a sectional from your company on 10/31/2018 and it's been a horrible experience ever since. I still do not have all of my order and the customer service has been *** poor...
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#1397137
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Value City Furniture - Questions about supply

Value City Furniture - Questions about supply
Value City Furniture - Questions about supply
Value City Furniture - Questions about supply
I design unique pillows and it will be a dream come true if i can supply for value city furniture. Here are few sample of my products.
5.0
Details
Delivery Service
#1389357
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Value City Furniture - Very satisfied customer

Ive been looking for a oval dining table for 3 yeats an finally found it at the Mentor store. The Manager was very helpful an a man of his word. Heidi found a sku and I picked my table up. I give the store a 10 star review. Will reruen to purchase chairs. Before the holiday.
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Style and Design
Value for money
Warranty
Website
#1388030
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Value City Furniture - Not Good

My refrigerator was damaged during delivery and they have denied my claim! I have sent pictures of damage given my honest Answers and they denied and closed my claim! So disappointed with how they just did not take responsibility.
2.1
Details
Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
Value for money
Website
#1381612
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I ordered furniture the end of August to be delivered by October 13 I get a phone call today stating my furniture won’t be delivered until nov. which is very frustrating for someone who won’t have furniture for a month I guess I’ll sit on the floor. The sales person...
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I liked
  • Sales reps did lie to me
#1367310
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Value City Furniture - Unprofessional staff

I have never incountered such a nasty group of people until Value City in Glen Burnie Maryland. They Raped me of my warrenty and money sham on you sorry unprofessional demonic staff
1.9
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Price Affordability
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Website
#1361503
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Value City Furniture - Got raped for my money

I notice a burn on my ottomam called value city in Glen Burnie, Maryland location they said someone would out to check it but i had to change the date and time no one came out called back and got the run arounds then denied to get a claim it was past the 15 days to get my ottomam fixed or replaced so i paid for it and now being rapped out of my money
2.1
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
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Staff
Style and Design
Value for money
Warranty
Website
#1361496
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Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
I purchased the following:6PC QN PLATFORM BRS-CASCADE 1 $1,403.47; QN SET-JUSTINE PLUSH 1 $497.12 Feb 15, 2016, 2:47 PM. I paid the following for the above mentioned furniture: Merchandise Total... $ 1,900.59 Pure Promise Protection... $ 0.00 Delivery / Pickup Fees......
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3.2
I didn't like
  • Being lied to
  • Incompetent employees
  • Being lied to about the warranty
#1355532
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Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
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Value City Furniture Products and Services

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Value City Furniture - Horrible customer service

Nothing! I will never do business with this company again and I will share with others people how VCF does business.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1352885
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