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Yes the delivery is around 100,but they help put it together and if anything happens from the delivery or from putting together vcf covers whatever is needed. This is helpful for large items bought,like beds, dining room tables, entertainment center. In the end its...
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4.9
#1324363
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Value City Furniture - TERRIBLE QUALITY AND CUSTOMER SERVICE
I bought a 3 piece set from American Signature Furniture (Value city Furniture) and they pressured me into getting the protection plan or else I won’t get shipping. They said and gave me papers that say it covers all of the furniture from any accidental scratches,...
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1.0
#1321234
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Value City Furniture - Delivery date

I will be out of town on the 10th of August. Can my ottoman be delivered on the 8th or the 13th of August? Sandra Braxton-Riley 443- 756-7605 5579 Thunder Hill Road Columbia, MD 21045
#1318933
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Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
I bought a table beginning of June It was going to be a month before it came in. I moved an hour away so I paid to have it deilevered. When it was deileved a month later they scratched up the new table and my wall. When I called the store they said they couldn’t do...
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1.3
#1317717
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Recently bough a mattress there. Was told it has memory foam infused. I purchased it ..IT DOES NOT! Turns out its just plain mattaress foam. No pressure relief! I was also not informed that the 120 day sleep trial guarantee does not apply to mattresses under $1000. I...
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1.4
#1316495
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Warning, If you are purchasing any item, especially a Bed, make sure the decision is yours, DO NOT RELY ON SALES PERSON, especially one who have no knowledge of item or ask questions about what your needs are. Do not allow them to push you through like a 3 minute car...
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2.0
I didn't like
  • Lack of knowledge of item and understanding to customer needs
#1315673
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Warning, DO NOT TRUST THEIR PUSHY SALES TACTICS AND LIES. The sales People do not care about what your needs are, they are just trying to sell you something, and don't take back if you are not satisfied, they will just UP_SELL you for Higher priced items, and if that...
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#1315666
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We bought a sleeper sofa on 11/25/2017. The sofa is very comfy to sit on; however the problem with our sleeper sofa started when my in-laws slept on it. They stayed from June 8th to June 10th but on their last night the sleeper sofa broke! I contacted their customer...
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2.0
I liked
  • That it was delivered on time
I didn't like
  • Everything else about my experience
#1315326
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Value City Furniture - 7 months waiting for service table

Value City Furniture - 7 months waiting for service table
Value City Furniture - 7 months waiting for service table
Spent 3500.00 on table and chairs and cabinet set looked nice! But table finish stated peeling 7 months no shows taken off work! Value city Taylor worst store ever to get service!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1311987
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Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
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Value City Furniture Products and Services

All Value City Furniture Products
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Value City Furniture - Delivery

My furniture was supposed to be delivered from 4 to 6 and we don't have our furniture
3.0
Details
Staff
#1309554
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