Value City Furniture Reviews and Complaints
Add to comparison
1
Issue
resolved
611
Total
reviews
$290K
Claimed
losses
$1.4K
Avg
loss
79.2K
Page
views
What was your experience with Value City Furniture?
Ask a Question About Value City Furniture
Customers don't like
- Quality of furniture
- Rude customer service
- Delivery service was a nightmare
Customers like
- Sales rep
- Showroom display
- Selection
Yes the delivery is around 100,but they help put it together and if anything happens from the delivery or from putting together vcf covers whatever is needed. This is helpful for large items bought,like beds, dining room tables, entertainment center. In the end its...
Read more
I bought a 3 piece set from American Signature Furniture (Value city Furniture) and they pressured me into getting the protection plan or else I won’t get shipping. They said and gave me papers that say it covers all of the furniture from any accidental scratches,...
Read more
Value City Furniture - Delivery date
I will be out of town on the 10th of August. Can my ottoman be delivered on the 8th or the 13th of August? Sandra Braxton-Riley 443- 756-7605 5579 Thunder Hill Road Columbia, MD 21045
I bought a table beginning of June It was going to be a month before it came in. I moved an hour away so I paid to have it deilevered. When it was deileved a month later they scratched up the new table and my wall. When I called the store they said they couldn’t do...
Read more
Recently bough a mattress there. Was told it has memory foam infused. I purchased it ..IT DOES NOT! Turns out its just plain mattaress foam. No pressure relief! I was also not informed that the 120 day sleep trial guarantee does not apply to mattresses under $1000. I...
Read more
Warning, If you are purchasing any item, especially a Bed, make sure the decision is yours, DO NOT RELY ON SALES PERSON, especially one who have no knowledge of item or ask questions about what your needs are. Do not allow them to push you through like a 3 minute car...
Read more
I didn't like
- Lack of knowledge of item and understanding to customer needs
Warning, DO NOT TRUST THEIR PUSHY SALES TACTICS AND LIES. The sales People do not care about what your needs are, they are just trying to sell you something, and don't take back if you are not satisfied, they will just UP_SELL you for Higher priced items, and if that...
Read more
We bought a sleeper sofa on 11/25/2017. The sofa is very comfy to sit on; however the problem with our sleeper sofa started when my in-laws slept on it. They stayed from June 8th to June 10th but on their last night the sleeper sofa broke! I contacted their customer...
Read more
I liked
- That it was delivered on time
I didn't like
- Everything else about my experience
Value City Furniture - 7 months waiting for service table
Spent 3500.00 on table and chairs and cabinet set looked nice! But table finish stated peeling 7 months no shows taken off work! Value city Taylor worst store ever to get service!
Similar to Value City Furniture
Value City Furniture - Delivery
My furniture was supposed to be delivered from 4 to 6 and we don't have our furniture