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Value City Furniture - Not Good

My refrigerator was damaged during delivery and they have denied my claim! I have sent pictures of damage given my honest Answers and they denied and closed my claim! So disappointed with how they just did not take responsibility.
2.1
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Product or Service Quality
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Style and Design
Value for money
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#1381612
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I ordered furniture the end of August to be delivered by October 13 I get a phone call today stating my furniture won’t be delivered until nov. which is very frustrating for someone who won’t have furniture for a month I guess I’ll sit on the floor. The sales person...
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I liked
  • Sales reps did lie to me
#1367310
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Value City Furniture - Unprofessional staff

I have never incountered such a nasty group of people until Value City in Glen Burnie Maryland. They Raped me of my warrenty and money sham on you sorry unprofessional demonic staff
1.9
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Customer service
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Diversity of Products or Services
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Website
#1361503
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Value City Furniture - Got raped for my money

I notice a burn on my ottomam called value city in Glen Burnie, Maryland location they said someone would out to check it but i had to change the date and time no one came out called back and got the run arounds then denied to get a claim it was past the 15 days to get my ottomam fixed or replaced so i paid for it and now being rapped out of my money
2.1
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1361496
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Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
I purchased the following:6PC QN PLATFORM BRS-CASCADE 1 $1,403.47; QN SET-JUSTINE PLUSH 1 $497.12 Feb 15, 2016, 2:47 PM. I paid the following for the above mentioned furniture: Merchandise Total... $ 1,900.59 Pure Promise Protection... $ 0.00 Delivery / Pickup Fees......
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3.2
I didn't like
  • Customer service
  • Incompetent employees
  • Quality of furniture
#1355532
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Value City Furniture - Horrible customer service

Nothing! I will never do business with this company again and I will share with others people how VCF does business.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1352885
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Delivery was horrible.. Got a call that my original appt was canceled.And had to be rescheduled. Driver called on the day of the cancellations stating he was 15 mins away..I called Krista( Kristi) and she states I was lying that she never contacted me to cancel the...
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1.0
#1348341
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If you do not call them back within 10 min they will call people you put as a reference and tell that you own them money...they will give out privacy information to other peopel....value city furniture store...representative name is Iris. Waiting still to hear from...
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1.4
#1346354
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Corinna was very helpful when I went into the store to look for sleeper sofas. She wasn't pushy and very knowledgeable with the stock in the store. I did not feel pressured to pick something out right away. I had been to other stores and felt dismissed when they...
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#1344510
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Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
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I did order on 8/7/2018 for $7000 on mentor, oh branch. It included a sofa set, kids beds with drawers, nightstand and kids dressing table with mirror. Most of them delivered after the one week. They was very bad furniture I ever had. Some of them broken and some of...
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1.5
#1341854
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