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I called to make a claim after having our sofa for only 2 years. There was a rip in the sofa and when they asked me when it happened I said about a month ago. She said it will not be covered because I needed to call within 15 days of the damage!! What does that...
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2.6
#1167047
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This place is horrible. I have been trying to get my desk delivered for three months. It’s come in broken twice and the third time they just decided to skip out on the timeframe that they gave me from 5:30-7:30 and try to show up at 9:30 PM. So I’m waiting and still...
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1.0
#1162690
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Bought this set with insurance. first chair peeled and had to be moved to a bedroom with couch cover. Now the couch and love seat are peeling. No way I should be paying for furniture this soon with no kids in my home. There is no way I should be shopping around for new...
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3.5
I didn't like
  • Quality of the furniture
#1162215
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Value City Furniture - Commercials too *** loud!!!

Value City Furniture
#1156957
1.0
Details
Adjust that ***! Particularly on Sling. Wtf VCF
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Value City Furniture - Warranty scam, junk furniture!

Value City Furniture
#1147968
The sales person at Value city furniture insisted I pay for their pure promise warranty, she made several promises herself, on how much they cover. Well they cover nothing, they find loop holes, the phone operaters are jerks. The thread is coming out of my couch cushions thanks to Value City's poor quality furniture and its not covered by the *** heads at Pure Promise Warranty.
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Value City Furniture - Waiting in line for 30 minutes

Value City Furniture
#1040931
1.0
Details
The name is Craig Lee just entered the White Marsh store on April 29th roughly about 7:05 it took 29 minutes for sales associate to recognize me no one greeted me on my entrance and a manager that to other people go in front of me that was doing a purchase I would just making a payment on an account you may reach me back at 443-829-5462
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Value City Furniture Sofa Review

Value City Furniture
#1016156
1.5
Details
I purchased 2beds which have been thrown away. And a six piece sectional couch, which they have replaced three times, i have had this one six months now.there are three average adults in our house. You cant seat on the furniture without hitting the floor.
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We bought a 4 piece sectional sofa and the warranty they provide from Uniters in 1/21/2016. The sales man told us it was an excellent warranty that even if our dogs ripped the sofa they would replace it. In October of 2017 I called Uniters because the bonded leather...
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1.6
#1155863
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Please be advised that the delivery folks came late and then once they brought Bedroom furniture to the bedroom,Head board was damaged. Delivery folks stated that they will bring it back on next Friday the December 22nd. Once they left I noticed wood around the Dresser...
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#1150570
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Value City Furniture - Horrible and poor quality furniture
Value City Furniture - Horrible and poor quality furniture
Value City Furniture - Horrible and poor quality furniture
I furniture purchased from Value City in Chicago, IL. The store address is 2536 N Elston. Right after the furniture was delivered I noticed issue with stitching on sofa and loveseat pillows. I contacted customer service and they set up service call, which I thought was...
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2.2
#1149873
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This past Spring we received amazing new on the Closing for our New home and furniture shopping was to follow. We looked forward to having an entire year to shop and order the furniture that would be the perfect match to our new home. We decided to visit Value City and...
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#1146783
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I’m trying to watch normal television programming and when your commercial comes on I have to race to the remote to turn down the volume to keep from blowing my speakers. This is rude, disrespectful and inconsiderate! Your product is no more important than anything...
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Anonymous
Anonymous

Too loud, gone on for too long. how can we stop their volume besides not shopping there??

#1144580
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Value City Furniture - Disrespectful ppl in the stores an Corprate office
Value City Furniture - Disrespectful ppl in the stores an Corprate office
Value City Furniture - Disrespectful ppl in the stores an Corprate office
I have never seen a bunch of ppl that plays mind games an lies with run around added to it ,tells only info they want to give out when you ask ?? Nothing more other than mind games they don’t give a *** how it disruptive they are not at all concerned about you I’m just...
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Anonymous
Anonymous

That's your fault for buying a bed too big you ***!!!

Anonymous
Vanessa Haycraft

Well I had called everyone to get this matter taken care of the more the run around the more I would call the higher up an the last call was the president of the company so sp...

1.0
Product
#1144014
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when you order from value city furniture always come damaged.The delivery person took pictures in my house without asking , i said that's rude, disrespectful .I felt violated after he took pictures in my home ,I said you can only take pictures of the damage pieces...
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1.8
#1142974
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