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Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
I purchased the following:6PC QN PLATFORM BRS-CASCADE 1 $1,403.47; QN SET-JUSTINE PLUSH 1 $497.12 Feb 15, 2016, 2:47 PM. I paid the following for the above mentioned furniture: Merchandise Total... $ 1,900.59 Pure Promise Protection... $ 0.00 Delivery / Pickup Fees......
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Company wrote 0 private or public responses to the review from Sep 14.
3.2
I didn't like
  • Being lied to about the warranty
  • Quality of furniture
  • Being lied to
#1355532
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Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
I purchased a gray leather sofa and love seat with the recliner seats. It almost 4 years that I purchased the 5 year protection plan. I have a brochure that clearly states the protection plans cover the breaking or cracking of frame and separation of joints & seams...
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Company wrote 0 private or public responses to the review from Aug 23.
#1336891
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Value City Furniture - Questions about supply

Value City Furniture - Questions about supply
Value City Furniture - Questions about supply
Value City Furniture - Questions about supply
I design unique pillows and it will be a dream come true if i can supply for value city furniture. Here are few sample of my products.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 26.
5.0
Details
Delivery Service
#1389357
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Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
I bought a table beginning of June It was going to be a month before it came in. I moved an hour away so I paid to have it deilevered. When it was deileved a month later they scratched up the new table and my wall. When I called the store they said they couldn’t do...
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Company wrote 0 private or public responses to the review from Jul 31.
1.3
#1317717
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Value City Furniture - Terrible

Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Hi My name is Pam I spent a lot of money on a White sectional that I really fell in love with the material is leather... The leather just started felling off it’s a mess I will never buy furniture from value city furniture again.... And I spent over 2000 dollars for this furniture
Company wrote 0 private or public responses to the review from May 06.
#1249439
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We bought a sleeper sofa on 11/25/2017. The sofa is very comfy to sit on; however the problem with our sleeper sofa started when my in-laws slept on it. They stayed from June 8th to June 10th but on their last night the sleeper sofa broke! I contacted their customer...
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Company wrote 0 private or public responses to the review from Jul 28.
2.0
I liked
  • That it was delivered on time
I didn't like
  • Everything else about my experience
#1315326
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Value City Furniture - Complaint

I got couch and they delivered and then cause I could not try out one recliner to see void in coushion they will be swapping me for a reg recliner which is fine but now they are saying I gotta pay restock fee or deliver fee or pick up. My salesman said if I pickup it voids warranty, I’m very disappointed with this outcome
Company wrote 0 private or public responses to the review from Dec 05.
1.0
Details
Customer service
Delivery Service
#1415966
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Hello. I would like to speak to someone regarding filing a formal complaint. I recently purchased a sectional from your company on 10/31/2018 and it's been a horrible experience ever since. I still do not have all of my order and the customer service has been *** poor...
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Company wrote 0 private or public responses to the review from Nov 09.
#1397137
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Value City Furniture - TERRIBLE QUALITY AND CUSTOMER SERVICE
I bought a 3 piece set from American Signature Furniture (Value city Furniture) and they pressured me into getting the protection plan or else I won’t get shipping. They said and gave me papers that say it covers all of the furniture from any accidental scratches,...
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Company wrote 0 private or public responses to the review from Aug 04.
1.0
#1321234
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Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
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Value City Furniture Products and Services

Value City Furniture - Pure Promise Warranty
Value City Furniture - Pure Promise Warranty
Value City Furniture - Pure Promise Warranty
This is a fake warranty. I bought a sectional sofa less than two years ago for more than $1000 and it is already peeling. This is a smoking free, no kids, no pets house. We use the sofa very few and when I called the warranty, it does't cover this issue... so, first,...
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Company wrote 0 private or public responses to the review from Mar 05.
Anonymous
YRH

ES UNA GRAN ESTAFA PURE PROMISE!!!!.NO TE GARANTIZAN NADA EN 5 NI EN 2 AÑOS NI EN NINGUNO . CUANDO LOS LLAMAS PARA DECIRLES D TU PROBLEMA CON EL MUEBLE TE DICEN QUE DEBISTE LL...

2.7
#1203572
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