filters
state:
Show
city:
Show
product:
Show
Show

Value City Furniture - Terrible

Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Hi My name is Pam I spent a lot of money on a White sectional that I really fell in love with the material is leather... The leather just started felling off it’s a mess I will never buy furniture from value city furniture again.... And I spent over 2000 dollars for this furniture
#1249439
Reply to reviews
Value City Furniture - Pure Promise Warranty
Value City Furniture - Pure Promise Warranty
Value City Furniture - Pure Promise Warranty
This is a fake warranty. I bought a sectional sofa less than two years ago for more than $1000 and it is already peeling. This is a smoking free, no kids, no pets house. We use the sofa very few and when I called the warranty, it does't cover this issue... so, first,...
Read more
2.7
#1203572
Reply to reviews
Value City Furniture - Terrible customer service
April 29, 2018 during the afternoon, my side rail snapped due to the wooden boards holding the box spring and the mattress. The wooden boards have been broken since the beginning of the year. The specialist came out in March, check and stated that he will be back to...
Read more
2.4
#1259553
Reply to reviews
Value City Furniture - Hole in my couch cushion
one month and 11 days ago I received $2700 worth of furniture which my husband and I financed through value city. the day it was delivered I found a hole in the couch cushion. I immediately called the store and spoke with a gentleman who told me he would order us...
Read more
Anonymous
Tony

Thank you! Definitely won’t and shall spread the messege

1.5
I liked
  • I got a delivered sofa with a hole in my cushion
I didn't like
  • Making payment on something defective
  • I can not get anyone to give me answers
  • I have the extra warrenty
#1252877
Reply to reviews
Value City Furniture - Duped into buying a warranty they never were going to honor
Value City Furniture - Duped into buying a warranty they never were going to honor
Value City Furniture - Duped into buying a warranty they never were going to honor
I bought a table set which starting falling apart I had purchased the warranty which they said was good for 5 years I called to have the chair that fell apart either replaced or fixed they denied my claim saying I needed to call within 5 days!!! The damage was caused...
Read more
user58604770
user58604770

THEY DENY ALL THE CLAIMS ANYWAY , they just take the customers money and do not approve any claims it is a clear rip off and i don't think their with the BBB as you can see wh...

2.2
#1176104
Reply to reviews
It has been almost 5 years, but not quite yet and my husband and I got a protection plan and we have a brochure that clearly states the protection plan covers scratches, paint chips which is what our issue was. We had a claim and had an inspector come out and the...
Read more
1.4
#1222325
Reply to reviews
In June 2016 I paid $1,300 for a living room Sofa and Loveseat set plus $159 for the Crest 5-Year "NO WORRY" Comprehensive Warranty from Value City Furniture. Just over 18 months later the seats are separating and both the sofa and loveseat is falling out of shape. One...
Read more
1.2
#1227928
Reply to reviews
Value City Furniture - Horrible and poor quality furniture
Value City Furniture - Horrible and poor quality furniture
Value City Furniture - Horrible and poor quality furniture
I furniture purchased from Value City in Chicago, IL. The store address is 2536 N Elston. Right after the furniture was delivered I noticed issue with stitching on sofa and loveseat pillows. I contacted customer service and they set up service call, which I thought was...
Read more
2.2
#1149873
Reply to reviews
I bought 3 items in the store 2 weeks ago. I got an email tonight saying thank your order warranty protection agreement. I NEVER purchased a protection because i order NO furniture. She charged my credit card without my permission. Its fraud to charge someone's credit...
Read more
#1251244
Reply to reviews

Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
More
Show

Value City Furniture - Furniture repair

Dining room table needs tighten and dining chair remounted.
#1251730
Reply to reviews