filters
State:
Show
City:
Show
Product:
Show
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
Value City Furniture - KING CROOKS!!!!!!!!!!!!!!
I purchased the following:6PC QN PLATFORM BRS-CASCADE 1 $1,403.47; QN SET-JUSTINE PLUSH 1 $497.12 Feb 15, 2016, 2:47 PM. I paid the following for the above mentioned furniture: Merchandise Total... $ 1,900.59 Pure Promise Protection... $ 0.00 Delivery / Pickup Fees......
Read more
3.2
I didn't like
  • Incompetent employees
  • Being lied to
  • Being lied to about the warranty
#1355532
Reply to reviews
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
Value City Furniture - Gray leather sofa with recliners
I purchased a gray leather sofa and love seat with the recliner seats. It almost 4 years that I purchased the 5 year protection plan. I have a brochure that clearly states the protection plans cover the breaking or cracking of frame and separation of joints & seams...
Read more
#1336891
Reply to reviews
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
Value City Furniture - Bad customer service
I bought a table beginning of June It was going to be a month before it came in. I moved an hour away so I paid to have it deilevered. When it was deileved a month later they scratched up the new table and my wall. When I called the store they said they couldn’t do...
Read more
1.3
#1317717
Reply to reviews
Show

Value City Furniture - Terrible

Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Value City Furniture - Terrible
Hi My name is Pam I spent a lot of money on a White sectional that I really fell in love with the material is leather... The leather just started felling off it’s a mess I will never buy furniture from value city furniture again.... And I spent over 2000 dollars for this furniture
#1249439
Reply to reviews
We bought a sleeper sofa on 11/25/2017. The sofa is very comfy to sit on; however the problem with our sleeper sofa started when my in-laws slept on it. They stayed from June 8th to June 10th but on their last night the sleeper sofa broke! I contacted their customer...
Read more
2.0
I liked
  • That it was delivered on time
I didn't like
  • Everything else about my experience
#1315326
Reply to reviews
Value City Furniture - TERRIBLE QUALITY AND CUSTOMER SERVICE
I bought a 3 piece set from American Signature Furniture (Value city Furniture) and they pressured me into getting the protection plan or else I won’t get shipping. They said and gave me papers that say it covers all of the furniture from any accidental scratches,...
Read more
1.0
#1321234
Reply to reviews
Value City Furniture - Pure Promise Warranty
Value City Furniture - Pure Promise Warranty
Value City Furniture - Pure Promise Warranty
This is a fake warranty. I bought a sectional sofa less than two years ago for more than $1000 and it is already peeling. This is a smoking free, no kids, no pets house. We use the sofa very few and when I called the warranty, it does't cover this issue... so, first,...
Read more
Anonymous
YRH

ES UNA GRAN ESTAFA PURE PROMISE!!!!.NO TE GARANTIZAN NADA EN 5 NI EN 2 AÑOS NI EN NINGUNO . CUANDO LOS LLAMAS PARA DECIRLES D TU PROBLEMA CON EL MUEBLE TE DICEN QUE DEBISTE LL...

2.7
#1203572
Reply to reviews
Value City Furniture - Terrible customer service
April 29, 2018 during the afternoon, my side rail snapped due to the wooden boards holding the box spring and the mattress. The wooden boards have been broken since the beginning of the year. The specialist came out in March, check and stated that he will be back to...
Read more
2.4
#1259553
Reply to reviews
Show

Value City Furniture - Not Good

My refrigerator was damaged during delivery and they have denied my claim! I have sent pictures of damage given my honest Answers and they denied and closed my claim! So disappointed with how they just did not take responsibility.
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Website
#1381612
Reply to reviews

Contact Value City Furniture

Mailing Address:
Value City Furniture, Inc
4300 E. 5th Ave.
Columbus, Ohio 43219
United States
Phone:
(888) 428-8818
More
Value City Furniture - They don't replace parts they sold to you broken
Value City Furniture - They don't replace parts they sold to you broken
Value City Furniture - They don't replace parts they sold to you broken
Value City Furniture in Amherst NY: I purchased a captain's bed with 3 drawers and a trundle. The bed itself is wonderful, but Value City's customer service is horrible. One of the drawers was busted, and in a way I could not repair. By way of online chat, I was told...
Read more
#1296596
Reply to reviews