I purchased from value city a dinning set for my kitchen. I had a month there was a little chip like the paint was coming off table.
I said no big deal. I called the customer service in June because I noticed the table in different areas the same thing was happening. They came out took pictures and called back and said that because we did not purchase the warranty they could not fix it.I called the store itself in greenbrook nj they would not help me. I spoke to 3 different people in there customer service who said each time that when I asked to speak to a higher up manager they claim they were the manager or to write a letter they could not help me because no warranty.
In my opinion I feel you need warranty on applacinces and tv but not on a kitchen table. I think there quality and customer service is bad.
I will never do business with value ciy again. Donna piscataway nj
Product or Service Mentioned: Value City Furniture Furniture Set.