Not resolved

Do Not Use..Would like to do business with them again but they won't take care of consumer... Bought $1600 worth off furniture..a leather sectional.. When the delivery men brought the furniture in they accidently put in on our Jacuzzi Hot Tub cover..Breaking our cover..Well would not take responsibility for their actions..Guess they have enough business...So sad ..Would of bought more from them but they need to take care of their customer..Not asking them for replacement cover of 400 just discount on future orders..Guess they don't need my business...So sad..Be careful of companies that do not value customers..I would of worked with them..I have never had a problem like this..Jill

Product or Service Mentioned: Value City Furniture Sofa.

Monetary Loss: $1600.

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