I hate when people complain, but then neglect to let people know when someone has done a great job. I have to eat my words, I complained about the lousy service at Value city furniture, because I dealt with a complete *** at their Niles, IL store who was completey unreasonable, but then Jeremy from corporate customer service contacted the store for me, and Jesse the general manager and Maureen at customer service went above and beyond, and made sure I got my right order and exactly when they said I would.
And my couch is very comfortable.
Many thanks to all of them!!!! Rosemary
Product or Service Mentioned: Value City Furniture Manager.