I purchased a reclining couch from Value City in North Olmsted Ohio that lasted only one month after warranty. I've been waiting months for a back order part for the recliner.
I highly suggest shopping elsewhere for recliners. This must be a very common problem if I have been waiting so long. This back order part is for the pull release to recline. Others must have encounterd this for an important part of the chair to be so long in waiting.
We've considered curbing to get the part ourselves! I will never buy furniture from Value City again.