1 comment

Purchased a leather sofa and chair from store. I notice pillows on sofa where not even and chair cushion was sinking in the middle.

Called store they picked up items for repair in October, 2011, kept items for 2 1/2 weeks and returned items. Nothing was done. No repair just sat in a corner for 2 1/2 weeks. November 16th, schedule pick-up to repair furniture.

Hopefully it will be repaired. Consumers should not be treated this way, I'm 83 years person recovering from stroke.

I don't like they way this store has treated me. Thanks

Product or Service Mentioned: Value City Furniture Sofa.

Company wrote 0 public responses to the review from Nov 10, 2011.
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I am so sorry that happened and want to help! I work for Value City Furniture, and you can email me directly at vcf.facebookfans@vcf.com so we can begin resolving this situation.

We are dedicated and committed to our customers, and want them to have the very best shopping experience, from start to finish.

Please email me so we can begin resolving this situation. Thanks!

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