Product: Value City Furniture Customer Care Clear all filters (0 of 24 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I just bought a 3 piece furniture set from VCF. A couch , loveseat and recliner. When I purchased this I was told it would be available for pick up today at 10 a.m. Well needless to say, it wasn't. Apparently there was some computer problem and my furniture will...
Read more
Anonymous
Value City Furniture

I am so sorry you are going through this, and we definitely want to help and learn more about what happened. We appreciate your feedback because it helps us to understand more...

Bellaire, Ohio
Product
Value City Furniture Customer Care
#260808
Reply to reviews
I bought over $3,000 worth of furniture from their store, and I have received nothing but the absolute worst service every single time I have an order. Several of my pieces came in damaged and had to be replaced. One of them had to be repaired, however I was told very...
Read more
Anonymous
Stephanie Richman

I received an email from someone from the corporate headquarters (I think it was Jeremy) about a week and a half ago. I called and left a message, but I never got a return ca...

Product
Value City Furniture Customer Care
#196083
Reply to reviews
I am very upset with this "company". Here is a basic rundown of what has been going on and the phone conversation that I had with a customer service rep. last night. I purchased furniture from Value City in Brook Park, OH in December of 2006. We also purchased a...
Read more
Anonymous
Mary

well , i purchased a leather sectional 3 years ago at the same store in brrokpark. ; long story short ; i had the exact same problem with the claim . Last wednesday , i decid...

Anonymous
Liz

Well, I couldn\'t agree any better that Value City doesn\'t care about their customers once that payment is made. They don\'t even wait till you get your furniture to forget ...

Product
Value City Furniture Customer Care
#159982
Reply to reviews
bought living room suit and bedroom suit in feburary. took five months for the techn. to come and look at the living room suit. found out that while unpackaing it, it was cut with a box cutter. i asked to trade for something of equal value was told it would be...
Read more
Product
Value City Furniture Customer Care
#156639
Reply to reviews