We have purchased a bed room set in second week of August and the delivery date given was last week of August but the finance payment has to start from date of purchase not from date of delivery. Day before the scheduled delivery a rep called me and said that side rails are not available for bed and so the set can't be delivered and pushed it to second week of September.Their automated message confirmed earlier my availability and delivery date.
I took off today and waiting for the delivery and did confirm that I am available to the automated message yesterday. A service rep called me and said the bed is out of stock and the delivery date would be November and dresser, mirror would also be delivered by then.
They said delivery would be between 2PM-5PM and the rep called me at 2:45 PM and told me they can't deliver and was so rude and they even do not have the courtesy to inform early. I am so pissed with VCF.
Product or Service Mentioned: Value City Furniture Furniture Set.
Monetary Loss: $3300.