Manufacturer: Value City Furniture Category: Delivery Services Clear all filters (15 of 15 reviews match)
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I like the furniture at Value City but there is no customer service for example when its time to have the furniture delivered they cannot give you any type of time window to work with so basically you have to take the day off work to wait for a furniture delivery which...
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Product
Value City Furniture Delivery Service
I liked
  • Selection
  • Showroom display
  • Sales rep
I didn't like
  • Delivery policy
#1057805
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I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
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Product
Value City Furniture Delivery Service
#1049738
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I bought a bed a dresser and nightstand a chest spent $2,300 it took two weeks to get my dresser and chest they had to bring a spare bed frame cut my bed didn't come in. I get a call Monday saying my headboard and footboard or in. I've been getting an hour ago and so my headboard and footboard going to reschedule. Come get your furniture. This is totally unacceptable. I've waited over a month my furniture...
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1.5
Product
Value City Furniture Delivery Service
#1033273
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Value City Furniture Delivery Service Review

#1007934
1.0
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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I ordered their Kohler custom furniture 67 inch(loveseat) couch and 79 in couch 10/1/16 in store with financing.Sales rep and paperwork stated both will be delivered around 11/10/16. 11/12/16 67 inch was delivered. As of today I still don't have my 79 inch couch. But I...
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Product
Value City Furniture Delivery Service
I liked
  • 67 inch couch i did receive on time
  • Sales rep
I didn't like
  • No one acted like they even cared
#986987
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I purchased a sofa in December 13 and I was suppose to get it the 30 . I call the store and they told that the delivery guy was supposed to be home from 10 to 2pm . I call again at and they told me that they guy was supposed to be at my home from 2 to 6 . I call again...
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1.0
Product
Value City Furniture Delivery Service
#982903
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I was supposed to get my bed on 11/30/2016 still do not have it. From value city on the Carlisle pike. Stote # 092. Very frustrated i need to get ahold of coorpate. my # is 717-582-1825..
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user19376734
user19376734

They have terrible customer service and I will never return to the store 092 on the Carlisle pike Mechanicsburg again. waiting for 3 months is out of control. I have serious m...

Product
Value City Furniture Delivery Service
#977831
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I ordered my couch online and the delivery date was scheduled and confirmed, but then no one would show up or call to tell me that the delivery had been delayed.This has happened FIVE TIMES (5 weeks)! I have called customer service and even they don't know what's going...
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Kira2016
Kira2016

I'm really going through it with Value City as well, I think it's about time for a class action lawsuit, are you interested? Here's my story:In November 2015, I went to Value...

Product
Value City Furniture Delivery Service
#946980
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Waited on that day, moved all furniture. Gave it away, removed my old mattress. Nothing came that day, no call from the company. I called them, they tell me it was pushed until Saturday. How was it pushed until Saturday?! They could not explain. Which is fine, delays...
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1.7
Product
Value City Furniture Delivery Service
I liked
  • Delivery men were nice that is about it
I didn't like
  • Missing items
  • Rude customer service
#904196
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I went into my daughters room to unpack her things into the 2 cabinets that are installed on the bed and discovered the bed was even put together with all the pieces!!! VALUE CITY DOES NOT CARE ABOUT THE CONSUMER! IF YOU ARE A WOMAN DON'T SHOP THERE. IF YOU VALUE...
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1.0
Product
Value City Furniture Delivery Service
#902387
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They are lier.They do not deliver on delivery dates and the customer service is the worst. They needed to be sued for not keeping their promise. I ordered around 2500$ worth thing from them and they wrote on my receipt about the delivery date and yet did not deliver on...
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Product
Value City Furniture Delivery Service
I didn't like
  • Not professional manager
  • Repair
  • Delivery service was a nightmare
#897656
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