Product: Value City Furniture Delivery Service Clear all filters (23 of 23 reviews match)
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I have been trying to get my desk delivered for three months. It’s come in broken twice and the third time they just decided to skip out on the timeframe that they gave me from 5:30-7:30 and try to show up at 9:30 PM. So I’m waiting and still haven’t gotten my desk,...
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1.0
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Value City Furniture Delivery Service
#1162690
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This past Spring we received amazing new on the Closing for our New home and furniture shopping was to follow. We looked forward to having an entire year to shop and order the furniture that would be the perfect match to our new home. We decided to visit Value City and...
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Value City Furniture Delivery Service
#1146783
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One of the worst customer service experiences I've ever had.Mr order was originally supposed to come on 11/24. ItThey were so kind to inform us a day before that they had an "IT Glitch" in the system and they don't have our parts. The general manager gave us 200...
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Value City Furniture Delivery Service
#1139208
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Value City Furniture Delivery Service Review

#1007934
1.0
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Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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I purchased bed, mattress, box springs a couple of weeks ago.When I set up delivery they told me they only delivered to my area once a week. I told them I needed morning delivery before 11:30 Am, as I work second shift and have about a 50 mile commute. I was told GPS...
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Value City Furniture Delivery Service
#1138616
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I purchased furniture from Glen Burnie. I was promised from the warehouse a specific date for delivery they showed up with partial pieces of my sectional. I was then promised another date still no furniture. It does no good to speak with anyone including corporate...
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1.0
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Value City Furniture Delivery Service
#1119063
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Bought a bedroom set on 8/22/17.Was supposed to be delivered on 8/26/17. When the delivery men showed up they said they only had the bed. Apparently the dresser and nightstand were damaged from shipping. Today September 1st they brought my dresser and nightstand. I...
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1.5
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Value City Furniture Delivery Service
#1095565
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I purchaced a 3 piece sectional from value city which was $2,900.When i got my sectional the arm caved in. It looked like a cup holder was supposed to be there. I called them and they replaced the sectional. But when the delivery drivers came with the second one that...
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Anonymous
maria

Problem still not resolved

1.0
Product
Value City Furniture Delivery Service
#1088845
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I purchased a bed and futon on a friday. They said they would deliver the futon on the following tuesday, but it would take another 3 weeks to deliver the bed. I explained that I was 4 months pregnant, and had nothing to sleep on. They didn't try to work on getting it...
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1.0
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Value City Furniture Delivery Service
#1073469
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I like the furniture at Value City but there is no customer service for example when its time to have the furniture delivered they cannot give you any type of time window to work with so basically you have to take the day off work to wait for a furniture delivery which...
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Value City Furniture Delivery Service
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I didn't like
  • Delivery policy
#1057805
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I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
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Value City Furniture Delivery Service
#1049738
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