Product: Value City Furniture Delivery Service Clear all filters (27 of 27 reviews match)
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I purchased 2 twin beds including the box springs on 2/23/2018 here it is 3/15/2018 and I STILL have NOT received the merchandise.Originally I set up to have the mattresses delivered to the store on 2/24/2018, once I arrived to the store I was told "oh, well there not...
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Value City Furniture Delivery Service
I didn't like
  • Customer service
#1211007
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My nightmare began on February 9th.I ordered a new bed, my old one having broke after 20 years, and I was sleeping on the floor. It was supposed to be delivered on February 14th between 12 and 2. I work so I have to have my mother at the house to do things like this so...
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2.2
Product
Value City Furniture Delivery Service
I didn't like
  • Total disregard for customer after the sale
  • Delivery staff
  • Delivery scheduling
#1205708
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She says “since I seem like I need the bed right away” I can go look on clearance. I looked and I didn’t find anything there. I advised the nasty attitude manager to give me another bed and adjust the price since it wasn’t my fault. She made the adjustment to the bed...
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1.5
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Value City Furniture Delivery Service
#1196721
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I have been trying to get my desk delivered for three months. It’s come in broken twice and the third time they just decided to skip out on the timeframe that they gave me from 5:30-7:30 and try to show up at 9:30 PM. So I’m waiting and still haven’t gotten my desk,...
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Anonymous
Edith Cantu

I deal with the Valu City in eastpoint. Baltimore. I ordered a bed that was supposed to have vibratipn and massage but clearly not. Only up and down. After getting the bed the...

1.0
Product
Value City Furniture Delivery Service
#1162690
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This past Spring we received amazing new on the Closing for our New home and furniture shopping was to follow. We looked forward to having an entire year to shop and order the furniture that would be the perfect match to our new home. We decided to visit Value City and...
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Value City Furniture Delivery Service
#1146783
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One of the worst customer service experiences I've ever had.Mr order was originally supposed to come on 11/24. ItThey were so kind to inform us a day before that they had an "IT Glitch" in the system and they don't have our parts. The general manager gave us 200...
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Value City Furniture Delivery Service
#1139208
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I purchased bed, mattress, box springs a couple of weeks ago.When I set up delivery they told me they only delivered to my area once a week. I told them I needed morning delivery before 11:30 Am, as I work second shift and have about a 50 mile commute. I was told GPS...
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Value City Furniture Delivery Service
#1138616
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I purchased furniture from Glen Burnie. I was promised from the warehouse a specific date for delivery they showed up with partial pieces of my sectional. I was then promised another date still no furniture. It does no good to speak with anyone including corporate...
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1.0
Product
Value City Furniture Delivery Service
#1119063
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Bought a bedroom set on 8/22/17.Was supposed to be delivered on 8/26/17. When the delivery men showed up they said they only had the bed. Apparently the dresser and nightstand were damaged from shipping. Today September 1st they brought my dresser and nightstand. I...
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1.5
Product
Value City Furniture Delivery Service
#1095565
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I purchaced a 3 piece sectional from value city which was $2,900.When i got my sectional the arm caved in. It looked like a cup holder was supposed to be there. I called them and they replaced the sectional. But when the delivery drivers came with the second one that...
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Anonymous
maria

Problem still not resolved

1.0
Product
Value City Furniture Delivery Service
#1088845
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