Product: Value City Furniture Delivery Service Clear all filters (19 of 19 reviews match)
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I purchased furniture from Glen Burnie. I was promised from the warehouse a specific date for delivery they showed up with partial pieces of my sectional. I was then promised another date still no furniture. It does no good to speak with anyone including corporate...
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1.0
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Value City Furniture Delivery Service
#1119063
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Bought a bedroom set on 8/22/17.Was supposed to be delivered on 8/26/17. When the delivery men showed up they said they only had the bed. Apparently the dresser and nightstand were damaged from shipping. Today September 1st they brought my dresser and nightstand. I...
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1.5
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Value City Furniture Delivery Service
#1095565
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I purchaced a 3 piece sectional from value city which was $2,900.When i got my sectional the arm caved in. It looked like a cup holder was supposed to be there. I called them and they replaced the sectional. But when the delivery drivers came with the second one that...
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Anonymous
maria

Problem still not resolved

1.0
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Value City Furniture Delivery Service
#1088845
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Value City Furniture Delivery Service Review

#1007934
1.0
Details
Value City at Sandhill are very rude and unhelpful. Also your furniture is never delivered on the date they promise when you purchase. I will never shop there again and if the rest of my furniture does'nt come tomorrow I will cancel my order.
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I purchased a bed and futon on a friday. They said they would deliver the futon on the following tuesday, but it would take another 3 weeks to deliver the bed. I explained that I was 4 months pregnant, and had nothing to sleep on. They didn't try to work on getting it...
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1.0
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Value City Furniture Delivery Service
#1073469
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I like the furniture at Value City but there is no customer service for example when its time to have the furniture delivered they cannot give you any type of time window to work with so basically you have to take the day off work to wait for a furniture delivery which...
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Value City Furniture Delivery Service
I liked
  • Showroom display
  • Selection
  • Sales rep
I didn't like
  • Delivery policy
#1057805
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I ordered a king size bed plus mattress and mattress pad, I also ordered a new dining set all the same time. I got the bed first in Dec 2016. the deliver people keep calling saying they were on their way we had a 5 to 6 pm delivery time. They finally showed up at 10 pm...
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Value City Furniture Delivery Service
#1049738
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I bought a bed a dresser and nightstand a chest spent $2,300 it took two weeks to get my dresser and chest they had to bring a spare bed frame cut my bed didn't come in. I get a call Monday saying my headboard and footboard or in. I've been getting an hour ago and so my headboard and footboard going to reschedule. Come get your furniture. This is totally unacceptable. I've waited over a month my furniture...
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1.5
Product
Value City Furniture Delivery Service
#1033273
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I ordered their Kohler custom furniture 67 inch(loveseat) couch and 79 in couch 10/1/16 in store with financing.Sales rep and paperwork stated both will be delivered around 11/10/16. 11/12/16 67 inch was delivered. As of today I still don't have my 79 inch couch. But I...
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Value City Furniture Delivery Service
I liked
  • Sales rep
  • 67 inch couch i did receive on time
I didn't like
  • No one acted like they even cared
#986987
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I purchased a sofa in December 13 and I was suppose to get it the 30 . I call the store and they told that the delivery guy was supposed to be home from 10 to 2pm . I call again at and they told me that they guy was supposed to be at my home from 2 to 6 . I call again...
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1.0
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Value City Furniture Delivery Service
#982903
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I was supposed to get my bed on 11/30/2016 still do not have it. From value city on the Carlisle pike. Stote # 092. Very frustrated i need to get ahold of coorpate. my # is 717-582-1825..
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user19376734
user19376734

They have terrible customer service and I will never return to the store 092 on the Carlisle pike Mechanicsburg again. waiting for 3 months is out of control. I have serious m...

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Value City Furniture Delivery Service
#977831
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