I purchased a living room outfit from Value City Furniture in Flint Michigan.
It had a year warranty. We received our furniture in a timely manner BUT, one month of having this furniture. The Pillows of the couch and loveseat frayed and were going flat. (this is the back of the couch) The throw pillows ARRIVED frayed.
We called the store numerous times and finally almost relucantly they sent someone out to our home. *they are not in a big hurry*
The guy came in and looked at the pillows and said, " he would have to call his manager" so he went out to his truck and took off.. YES HE LEFT.........
So now we are stuck after paying almost a grand with crappy furniture that looks older than the bought this.
I've told everyone I know NOT TO SHOP AT THE VALUE CITY FURNITURE STORE IN FLINT MICHIGAN.
We are in the process of buying new furniture only one year after plopping down all of this money. NEVER AGAIN will we shop here.