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Purchased $400.00 bed.Absolute made in China garbage.Rails came from factory missing screws and those that were attached were too short.Would have never supported the weight of mattress.Manager less than useless.Had attitude he would repair once.Had a thousand dollar mattress paid for and ready to deliver plus additional purchases.Meant nothing to manager.All he had to do was replace rails.Refused to do so because he stated they cost money.So did the bed.Canceled all other furniture.Avoid their imported cheaply made garbage.Had to throw rails away and purchase metal rails at DFW Furniture to use bed.This was at St.Clairsville Ohio store.

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Anonymous
#389120

I work for Value City Furniture and want to help.Please send an email to vcf.facebookfans@vcf.com.

Please include your contact info.

I will get your information to our customer service team ASAP.Thanks!

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