Product: Value City Furniture Manager Clear all filters (31 of 31 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
On 7-7-2015 I purchased a 10' outdoor sundowner umbrella for $101.75. I asked them to hold it until I could pick it up. On 8-15-2015 When I returned to pick it up I was informed by a sales rep that the store manager sold my merchandise to someone else. What right did...
Read more
4.0
Product
Value City Furniture Manager
#684674
Reply to reviews
Just this past month I had a delivery from the mentor store and the guy that was the driver was very nice. His partner on the other hand smelt of alcohol and I was very afraid of having a drunk person in my home, he could of damaged my house. Then I go to the store to...
Read more
3.2
Product
Value City Furniture Manager
#646173
Reply to reviews
VCF are scam!!! Once sales rep. called police on my husband because of he parked by the store front just for picking up 2 chairs (for which he alredy paid), so it took really 2 minutes... Then on another day their manager tryed to sell me table set for price almost...
Read more
1.3
Product
Value City Furniture Manager
I didn't like
  • Not professional manager
  • Quality of furniture
  • Not profecional
#606779
Reply to reviews

Acceptance Now - Horrible Experience

#1068975
1.0
Details
I experienced the worse customer service from the manager Cathy at Value City route 40. She was loud, disrespectful, and extremely argumentative. Ive never seen someone with a manager title treat a customer the way i was treated today. Ive cancelled my contract and was refunded. I will NEVER purchase furniture through Value City or Acceptance Now.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Value City Furniture Manager Review

#942614
Manager at the Utica Michigan location is horrible. Called to check dimensions and told me he's to busy for that right now and advised me to cancel my delivery
Comment
Show
This is the worst most unprofessional store I have ever dealt with. I ordered my furniture for almost 2 months now I still haven't received all of them, imagine two months!!!!! I addressed the store manager and he promised $100 to be credit back to me for the in...
Read more
1.0
Product
Value City Furniture Manager
#604729
Reply to reviews
In May 2014 I went to value city streamwood to buy furniture and pillows. No one told us it was going to take 12 weeks for the pillows to arrive when we went to find out about the pillows the person my husband Spock to was very rude. In October iwent back to find out...
Read more
Product
Value City Furniture Manager
#577980
Reply to reviews
I purchased a mattress on July 3rd and have yet to receive it. I have confirmed delivery with VCF 3 times and have waited at home all 3 times, only to find out that my mattress wasn't on the truck, or they didn't have the box spring, or that it was a mistake in the...
Read more
Value City Furniture New Carrollton, Maryland
Product
Value City Furniture Manager
#513967
Reply to reviews
On January Myself And My wife bought few household furniture from value city including a bedding and a mattress.the assisting sales person xavier from value city Naperville assured us that there is a deal on memory foam mattress that if you don't feel comfortable...
Read more
Product
Value City Furniture Manager
#494315
Reply to reviews
The wood has been wearing on them since i bought the chairs,one of the chairs have even broke, i was told by the Fayetteville,Ny store that these chairs were made with bad wood and would be switched out with no problem of course this is before they went out of...
Read more
Product
Value City Furniture Manager
#468408
Reply to reviews
I went with my daughter in law to purchase furniture. I agreed to pay, finance, it for her and it was to be delivered to her. The credit card was in my name only. The furniture began to fall apart within two days so they allowed us to come in and pick out new. We...
Read more
Anonymous
Anonymous

Don't ever buy anything from these RATS!!! They are liars and their furniture is ***. If you have to call customer service to try and resolve an issue......forget about it b...

DEM867
DEM867

OMG! TAKE THEM TO COURT! FROM READING ALL OF THESE HORRIBLE REVIEWS TODAY ALONE, HAS ANY NEWS TEAM EVER INTERVIEWED THE CORPORATE FOLKS! HUUUMMM, WORTH LOOKING INTO! THINK...

Product
Value City Furniture Manager
#412657
Reply to reviews
I feel Value City on Mountain Road in Glen Burnie Maryland ripped me off because I am a Woman and a Senior Citizen. I purchased the Vineyard Manor Dining Room Table, 6 Chairs, Hutch.Almost $3300.00. It came scratched and touched up, especially the base. When it was...
Read more
Anonymous
Value City Furniture

We are so sorry to hear about the issues you've experienced. We can definitely look into this and see what we can do! Please call our corporate customer service team at 1-888-...

Product
Value City Furniture Manager
#398812
Reply to reviews