1 comment

I bought a nice mattress from Value City and the mattress has failed and is terrible to sleep on and called to have them look. A guy came out took photos and I was told they would call in two days, well that never happened and after many calls there I finally was told since the mattress has a stain on it the warranty is VOID!!

They told me had I purchased the Stain Master it would have been fine. First they never tell you that unless you but it you jeopardize the warranty and I have had other issues with them in the past.

I wasted a lot of money on a mattress that I was sure had a good warranty that now is worthless and I will just go buy another mattress for a different store as well as any other furniture I will every buy. Tell your friends and family to do the same.

Review #125143 is a subjective opinion of

Helpful? Yes 0 No 3
Report
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#49816
Don't feel alone disappointed consumer. Same happened to me before except I wasn't giving up without a fight and my furniture was fixed, but never again will I do business with value city furniture.

Your right their warranty is ***! :(
Reply
Report
Helpful? Yes 0 No 0

Value City Furniture Products and Services

Similar to Value City Furniture

Value City Furniture Most Helpful Reviews

More

You May Also Like

Value City Furniture - Disrespectful ppl in the stores an Corprate office
Value City Furniture
"I have never seen a bunch of ppl that plays mind games an lies with run around added to it ,tells only info they want to give out when you..." Read more
Value City Furniture - Totaly wasted my time!
Value City Furniture
"I was in need of a new stylish bed. Went to VCF after seeing the commercial so many times. Walked in the place was beautiful,organized,appealing,prices set on the furniture and..." Read more
Value City Furniture - Extended warranty
Value City Furniture
"I bought a wrap around sofa set from Value City in 2012, now one back cushion and arm rest are peeling. I had bought a 7 year extended..." Read more
Value City Furniture - Klaussner bed carolina preserves
Value City Furniture
"Purchased this bed with extended warrantee. 4 months later, bed collapsed. On August 29, 2015, I called service department explaining situation and sent pictures. They stated this has happened..." Read more
Tee Yogi Store - Terrible. Smashed product arrived after over ten weeks delivery time, and will not respond to emails.
Tee Yogi Store
"I ordered a resin unicorn wine holder. I was told there would be a delay originally, which is fine. Was a present for Christmas and did arrive just in time..." Read more
Don't buy Dickies socks
Dickies
"Ordered a couple six packs of Dickies brand socks in November and after only 2 wash cycles, I noticed a hole in 2 socks. Holes are in the same place..." Read more
Vizio 55' Smart TV E Series
Vizio
"12/23/17 I bought a Vizio 55' TV. Set it up the 26th, had a problem locating one of the ports, the Product Manual was not clear. On every piece of..." Read more
First Premier Bank - I read reviews then tore up my card
First Premier Bank
"I never had bad credit. I just never had credit and I'm 64. So on top of my Bank of America debit card, I have also have now A Bank..." Read more