I Went to Value City when I moved back to Columbus to buy a whole house of furniture. Its been one year since this happened and it has been miserable.
First off the entire sales experience was atrocious. The people were constantly trying to *** me. Second, I ordered $5000 worth of furniture and was guaranteed delivery in 5 days in full. Only 1/4 of my stuff was on the truck.
When I asked when the other furniture from Value City would come they said that it would be maybe a month and that I'd have to pay an additional $90 for another delivery. ARE YOU KIDDING ME?!?! AND on top of this when they redelivered all my items, my mattress was torn, my couch was torn, and my bedroom set was dented.
And they refused refund. ABSURD.
Product or Service Mentioned: Value City Furniture Furniture Set.
Monetary Loss: $5000.