I bought three tousand dollars worth of furniture in April 08' from the Canton Ohio Value City Furniture Store on Dressler and Everhard. 1/2 of it was damaged.
Either a scratch or dent in the wook or a scratch in the lovely pleather covering. It is now 09/24/08 and I still have not received a flawless couch and chaise. After 5 or 6 attempts might I add. One of the many managers I spoke with and I agreed to "an attempt to fix" the damaged chaise and sofa 3 months ago and they still have not delivered after two phone calls.
I have given an ultimatum as of the last phone call to either repair the couch within one month or they get the couch back. Buyer beware! One other thing, my room mate also has VCF furniture which two pieces had to be repaired.
To fix the varnish on her dresser, the employee sprayed the dresser with black spray paint and left.
Product or Service Mentioned: Value City Furniture Sofa.
Monetary Loss: $800.