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vcf manager would not replace dinnette chairs that were assembled wrong according to vcf service rep. After waiting 30 day I ask for new chair and was told no.I was told it could take as long as 12 to 16 weeks for the repair part to come in according to vcf service plan.

I ask for new chairs and was refused. This set was damaged on delivery. I feel that the chairs should be replaced at no cost.

Also this was a cash purchase and I was a repeat customer. In the furture I will spend my money somewhere else!!!

Product or Service Mentioned: Value City Furniture Furniture Set.

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VCF/ASF customer service

I am so sorry this happened, and want to help. I work for Value City Furniture and manage their Facebook page.

Please email me at asf.facebookfans@asfurniture.com. I will immediately forward it to our Customer Service team. Shopping for furniture should be an amazing, fun experience, and we're so sorry it wasn't that way for you.

So we want to help. Please email us at your convenience!

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