I have purchased a Simmons Beauty Rest King mattress in Oct 2006 along with fabric protection warranty from VCF. Recently I noticed that the mattress sunk and also noticed some stains on the mattress that I was out of warranty. Upon calling a couple of times, I was given a number to contact regarding the stains as VCF stated that their technician would come to check the mattress only after the stains have been cleaned. Upon the callin the company that handles fabric protection they denied my request stating that the stains are not covered and as a result VCF declines coverage for mattress.
Company sucks and they cheat customers to make money!!! VCF sales reps are so pushy and sell useless warranties when they know well that they would never honor their warranties.
Way to go VCF!!!
Monetary Loss: $1600.