State: Virginia Product: Value City Furniture Customer Care Clear all filters (0 of 22 reviews match)
filters
State:
City:
Show
Product:
Show

Value City Furniture Customer Care Review

I have never hread such lies ....i was never told that this was a rental business. ..i went yo pay off furniture after paying almost all the bill to find out l now owe more than my bill started...i was lied to she never told me that i would be renting my furniture. .and i never go to rental stores..and i believe they would have been cheaper
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Value City Furniture Customer Care
I didn't like
  • Not profesional manager
  • Being lied to
  • Lied sales representative
#865375
Reply to reviews
Show

Value City Furniture Customer Care Review

I don't recommend it at all They have the worst customer service ever My bed frame needed 3 sessions in almost 1 month to be settled They keep sending you wrong items & make returning them very complicated
Product
Value City Furniture Customer Care
#863274
Reply to reviews
I was told I had an $800.00 credit when my couch was returned to VCF in Fredericksburg after my dog vomited on it. I had the warranty but when they came out actually pulled up fibers on couch. To my horror I saw my return being resold in "as is dept". Yuck! It's been...
Read more
1.5
Product
Value City Furniture Customer Care
#698752
Reply to reviews