Bought a wall recliner. Pull handle was junk.
Broke in just over a year. At first, didn't even want to help with the furniture I bought from them. Finally, a female manager said she would get the part from overseas but it would take 6-8 weeks.
Now the part is finally here.
Keep scheduling when I am not available, and will not change time to when I've asked EVER! I will try one more time. After that, Keep your parts and your furniture.
There's competition in town now, And it's NOT Banner Mattress. I will go there.
Review about: Value City Furniture Manager.
Monetary Loss: $600.